Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,614 reviews
September 17, 2021
During my last prepaid maintenance.I complained about an During my last prepaid maintenance. I complained about an issue with my transmission, claimed there was not issue. Until my warranty expired and a p During my last prepaid maintenance. I complained about an issue with my transmission, claimed there was not issue. Until my warranty expired and a paid diagnostic. I got stuck with the bill of 3100 More
by Philip lee
September 13, 2021
Their service center is the BEST in So Calif!Appts are Their service center is the BEST in So Calif! Appts are easy to make. Your agent is always on time & when you come to pick up your car it’s right in Their service center is the BEST in So Calif! Appts are easy to make. Your agent is always on time & when you come to pick up your car it’s right in front! More
by kvdkstuck
Employees Worked With
Cesar - service department
September 13, 2021
Cory is a good sale man he makes you relax and comfortable and he does a good job on what he’s doing. I highly recommend him as a sales person if you’re looking for a car just ask for Cory and he comfortable and he does a good job on what he’s doing. I highly recommend him as a sales person if you’re looking for a car just ask for Cory and he will treat you right. Thank you! very much again Cory More
by Jowieboy511
Employees Worked With
September 11, 2021
Eddie Chavez gives excellent service. He is very knowledgeable about MB cars. He has been my advisor for last 5 yrs and everything have been done right every time . knowledgeable about MB cars. He has been my advisor for last 5 yrs and everything have been done right every time . More
by E350
Employees Worked With
Eddie Chavez
September 09, 2021
Great service with Eddie, he always takes good care of us. Your staff are truly trust worthy, we left a envelope with money in the rental and it was returned to us no problem Amd all money accounted for … us. Your staff are truly trust worthy, we left a envelope with money in the rental and it was returned to us no problem Amd all money accounted for … The customers are also trust worthy Thank you all involved with that. More
by Carolynweidemann
Employees Worked With
Eddie Chavez
September 06, 2021
Great experience working with Tomas, Reza, Michael and Ramsey from start to finish. We bought the car before we landed in California and th process was very smooth Ramsey from start to finish. We bought the car before we landed in California and th process was very smooth More
by Valentin.leonardo34
September 05, 2021
Amazing experience, we went to purchase a new Mercedes, it was our first time and I couldn’t have imagined a better experience. Kosta was our sales person, and he was fantastic! If you are thinking of buyi it was our first time and I couldn’t have imagined a better experience. Kosta was our sales person, and he was fantastic! If you are thinking of buying a new Mercedes, go see Kosta at Mercedes Benz Laguna Niguel! More
by NadineH
September 04, 2021
MBLN has always treated me with kindness and respect. Service is done in a timely manner and they stand behind their work. My service man, Eddie goes above and beyond. 👍😊 Service is done in a timely manner and they stand behind their work. My service man, Eddie goes above and beyond. 👍😊 More
by Ldelaunay
