Mercedes-Benz of Laguna Niguel - Service Center

Devon was courteous, prompt, knowledgeable, very professional and welcoming. Gave a very good impression of the dealership and overall quality of the organization. professional and welcoming. Gave a very good impression of the dealership and overall quality of the organization. More

This dealership caters to their clientele. Someone always greets you, leads the way, and are always very polite. The loaner cars are accessible, and the service reps listen to your concerns. S Someone always greets you, leads the way, and are always very polite. The loaner cars are accessible, and the service reps listen to your concerns. Service is timely and they are in constant contact. 5 stars all around! More

Great service! ! In and out without any problems. All service was performed quickly and with quality! The service staff was very professional and handled all my ques ! In and out without any problems. All service was performed quickly and with quality! The service staff was very professional and handled all my questions. I will definitely continue to use this service facility!! More

Dealership is inconsiderate in granting sufficient discount based on quantity of work to be performed. discount based on quantity of work to be performed. More

I got my 3rd MB from this dealership. Have had exceptional service from Cory McComb (sales). & Cesar Romo (service advisor). Excellent team as a whole package. This is the reasons why I c Have had exceptional service from Cory McComb (sales). & Cesar Romo (service advisor). Excellent team as a whole package. This is the reasons why I cannot buy a brand that does not have any dealerships to go to. More

Great communication, great service, clean car. Always eager to please and give great service, no problems. Always eager to please and give great service, no problems. More

Jordan loaner car awesome Been going to lgn Mercedes for years Jordan has been The best Most professional very friendly and helpful loaner car representative Thank you very much for years Jordan has been The best Most professional very friendly and helpful loaner car representative Thank you very much More

We have had several Mercedes serviced at Laguna Niguel. Service is excellent, service writer knowledgeable and the atmosphere is friendly. Lee Hawkins is the best. Service is excellent, service writer knowledgeable and the atmosphere is friendly. Lee Hawkins is the best. More

Tater Saba and the entire service staff are outstanding! They always take great care of me and my car. They are the best in the business! They always take great care of me and my car. They are the best in the business! More

Double check the “specs” on used cars before you purchase. I bought a 2019 S450with about 20,000 miles. After driving less than 8,000 miles for the year, I now need to replace my front brakes and r purchase. I bought a 2019 S450with about 20,000 miles. After driving less than 8,000 miles for the year, I now need to replace my front brakes and rotors to deal with the squeaking noise? I will not go back to this dealer for service and I will not recommend them to anyone. More