Dealership Experience
2 yrs, 8 mos
Industry Experience
2 yrs, 8 mos
Languages Spoken
English
Spanish
5 Reviews
Write a Review5 Reviews of Rosie Sosa
December 06, 2023
Double check the “specs” on used cars before you purchase. I bought a 2019 S450with about 20,000 miles. After driving less than 8,000 miles for the year, I now need to replace my front brakes and r purchase. I bought a 2019 S450with about 20,000 miles. After driving less than 8,000 miles for the year, I now need to replace my front brakes and rotors to deal with the squeaking noise? I will not go back to this dealer for service and I will not recommend them to anyone. More
August 04, 2023
I love my sales agent Rosie Rosa. She provided me and my husband the highest level of customer service that I appreciated very much. She was very informative snd knowledgeable of the She provided me and my husband the highest level of customer service that I appreciated very much. She was very informative snd knowledgeable of the Mercedes Benz products snd services. I love her energy. My husband is very impressed with her energetic personality and knowledge and technical support. Keep up the great work that you do Rosie Sosa!! More
Other Employees Tagged: Nelli Voronin
June 20, 2023
Rosie Sosa was the young lady that helped me purchase my car. She was absolutely wonderful because I was looking at other makes but she convinced me that the Mercedes Benz was the best choice. After I pur car. She was absolutely wonderful because I was looking at other makes but she convinced me that the Mercedes Benz was the best choice. After I purchased the car she spent so much time going through everything with me in the car. Now I love driving it and I'm happy I listened to her. More
May 23, 2023
I had the opportunity of working with sales representative Rosie Sosa. Rosie was very responsive with her communication and information provided. I was looking to purchase a pre-owned GLC300 f representative Rosie Sosa. Rosie was very responsive with her communication and information provided. I was looking to purchase a pre-owned GLC300 for my wife with specific "must have" trim package of AMG Line (Sport, Int & Ext) and Panorama Roof. Additional "wish list" preferences included Polar White color, Premium package, 20" Multispoke Wheels and hard-to-find Night package. On my initial visit and test drive I was greeted by the extremely pleasant Rosie. While I wasn't ready to act on the 1st GLC driven that did have the "must have" list covered, Rosie now had the full picture and knew I was serious. The following week, Rosie followed up the let me know that the one I had driven did sell but more importantly, a lease return just came in and was being prepared to be added to the weekend inventory. She snapped a few photos on her phone during prep to text me along with the equipment list that included ALL of the "wish list". I drove back down to OC from Hermosa Beach on Saturday morning, the day before Mother's Day... perfect timing! Rosie even came in on her day off to meet me. Happy Wife, Happy Life! My first thought was, "it's meant to be". However, it actually happened due to Rosie's patience, persistence and professionalism. THANK YOU ROSIE! More
Other Employees Tagged: MBLN CustomerService, Mike Ball , Amir Zokaeieh, Financial Services Rep.
April 25, 2023
I just purchased an EQB and had the best experience with Rosie. She was informative, patient, and simply made the buying experience the best one I have had. This is my second purchase from MBLN and their Rosie. She was informative, patient, and simply made the buying experience the best one I have had. This is my second purchase from MBLN and their service has been fantastic. Thank you Rosie and thank you Nellie as well! More
Other Employees Tagged: Nelli Voronin