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Mercedes-Benz of Lehigh Valley

Allentown, PA

4.8
390 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 390 reviews

May 19, 2022

Jonathan Sell, my service advisor, and the service department, at MB Lehigh Valley, were amazing. I was in PA from VA for a one night visit when my tire was torn by a pothole. I was forty miles betwee More

by jainel.morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
May 07, 2022

Staff was great! James was patient and super helpful! Process was very quick and easy! More

by Keriw
Recommend Dealer
Yes
Employees Worked With
James
April 29, 2022

Fast service, great customer service! !! Used valet service, super convenient, got the car in and out! More

by C12356k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
April 22, 2022

Good staff and excellent service. Explained my repair needs and exceeded my expectations. I will return for any service needed on my E350! More

by sragermark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Beck
April 20, 2022

Very accommodating and good to deal with for maintenance. The technicians are always very thorough. I would highly recommend the dealership to any Mercedes owner. More

by Candy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz
March 11, 2022

Had an issue with a new Mercedes Benz 2022 GLC. Service department provided impeccable service and corrected the issue. I am very pleased with the level of professionalism I experienced. More

by apd198
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Beck, Service advisor
March 09, 2022

Good evening . My name is Justin Lamar Navarro . Mercedes Benz of Lehigh v Awesome customer service ! More

by Itoboy_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Spanitz
February 19, 2022

Inefficiency and awful customer service by the collision center… never take your car there to get fixed More

by Vivian220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
February 17, 2022

Juan was awesome great job like service would recommend friends and family also communication great More

by diondre2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
February 08, 2022

I waited almost three months to have my vehicle repaired. The dealer stated they could not locate the part needed to repair the vehicle so we searched ourselves and eventually located the part and had it shi More

by Garry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Jon and Rick
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