Mercedes-Benz of Littleton - Service Center

LeLan was very knowledgable and helpful. The service was completed on time and my car was exceptionally clean when returned. The service was completed on time and my car was exceptionally clean when returned. More

Chris in the Service Dept is a real pro! Kept us informed and has helped us with both service and a flying rock incident…Zander helped us in the past. Don’t understand any of these negative Kept us informed and has helped us with both service and a flying rock incident…Zander helped us in the past. Don’t understand any of these negative reviews. That’s never been our experience at this dealership. We really think they’re the best and will strongly recommend to our friends and family. More

Failed to fix an item while under factory warranty. Refuse to now fix under CPO warranty. Filed complaint to Mercedes. See where goes. Do not trust someone here when they say all its needs is a lit Refuse to now fix under CPO warranty. Filed complaint to Mercedes. See where goes. Do not trust someone here when they say all its needs is a little grease and does not need fixing or replacing while under warranty then later fails but it had already failed which they refuse to acknowledge. Demand replacement for any malfunctioning product under warranty or take your business elsewhere. More

I have purchased a GLE 350 and a GLC 300 over a four year period of time. The Sales, Finance, and Service Departments were excellent! I am very satisfied, have recommended this establishment, and will conti period of time. The Sales, Finance, and Service Departments were excellent! I am very satisfied, have recommended this establishment, and will continue to be a loyal customer! More

Very disappointed in their conduct and arogance, they have no idea about their work, totally shady and unprofessional have no idea about their work, totally shady and unprofessional More

We were really in a bind when our sprinter van broke down and needed a new engine. Aaron Frankovich to the rescue! He and his team were professional, courteous, and kept us up to date with our repairs, as and needed a new engine. Aaron Frankovich to the rescue! He and his team were professional, courteous, and kept us up to date with our repairs, as we live in Virginia. We could not have asked for better attention, professionalism and a big “can do” attitude. Thank you Aaron and the sprinter team! More

Their svc dept is the worst! Blew tire bc the svc dept didn't indicate wear 30 days ago. Had to bring tires to them to replace. Wanted to hold my car for a week with no loaner. HORRIBLE! didn't indicate wear 30 days ago. Had to bring tires to them to replace. Wanted to hold my car for a week with no loaner. HORRIBLE! More

The service department team is very professional and is there to help you. They explain the details and work with your schedule. They keep you up to date on the status. Didn't try to sell me things I didn' there to help you. They explain the details and work with your schedule. They keep you up to date on the status. Didn't try to sell me things I didn't need. It was very refreshing. More

Invoice #318070: Went to do the last of my pre-paid services. The former assistant manager and service advisor made errors on my service in 2019 and they stated I will have a free/make-up service. They services. The former assistant manager and service advisor made errors on my service in 2019 and they stated I will have a free/make-up service. They never inputted the information into my profile. Luckily, I had the invoice with notes of the issue. The service advisor, Lorenzo Sanchez, kindly honored my request with his extensive research and patience with me. We also had the airbag recall completed. Lastly, Lorenzo and Mike Hill gave me advice that I will certainly use going forward with this location's service dept. Thank you So much! More

I called the Part department to get price for a part. and I left my phone number there for the part. I never got return calls. I left my phone number there for the part. I never got return calls. More