Mercedes-Benz of Los Angeles

Best customer service. Got my trade in picked up and my car delivered. Would definitely recommend Got my trade in picked up and my car delivered. Would definitely recommend More

Thank you for your kindness and transparency. Your expertise and patience is deeply appreciated. I enjoy doing business at Mercedes DTLA Your expertise and patience is deeply appreciated. I enjoy doing business at Mercedes DTLA More

Best experience! Iven managed to help us with tricky situation in transaction, insurance, delivery of the vehicle. Iven managed to help us with tricky situation in transaction, insurance, delivery of the vehicle. More

Very professional and helpful. They made the process smooth and easy for me. I appreciated the staff. They made the process smooth and easy for me. I appreciated the staff. More

My service advisor Ms. Dunn was awesome. She took care of all my needs. Thank you for being honest and willing to accommodate me. Dunn was awesome. She took care of all my needs. Thank you for being honest and willing to accommodate me. More

He kindly explained what was to be repaired. I would like a little quicker maintenance. Car servicing can consume an entire day. It is also difficult to make reservations for close dates. I would like a little quicker maintenance. Car servicing can consume an entire day. It is also difficult to make reservations for close dates. More

I’m so glad Jerry help me out. I have a wonderful experience with the car services. It is so clean. Perfect! Highlighted recommend. I have a wonderful experience with the car services. It is so clean. Perfect! Highlighted recommend. More

I wanted to express my gratitude for the excellent service I received at Mercedes Benz Downtown Los Angeles during my recent visit. The rear brake replacement was handled professionally and efficientl service I received at Mercedes Benz Downtown Los Angeles during my recent visit. The rear brake replacement was handled professionally and efficiently, and I appreciate the competitive pricing offered. I would also like to inquire about the future maintenance requirements for my vehicle. Could you provide me with information regarding the recommended maintenance schedule and associated costs? More

Service at this dealership is always professional and courteous. I drive out of my way to get work done on my car here. courteous. I drive out of my way to get work done on my car here. More

I had a Mercedes with only 50k miles. It was religiously serviced only by DTLA and was told at the last service that it needed 22k worth of repairs. The car Blue books from 19k to 23k. It was religiously serviced only by DTLA and was told at the last service that it needed 22k worth of repairs. The car Blue books from 19k to 23k. I contacted the dealership and the manufacturer to see what kind of assistance i could receive from them since i only serviced my 2 Mercedes there and was a loyal customer. They told me there was nothing they could do, but may be able to help with the parts. The parts were around 6k,the labor was around 16k. I was always told that MB engines are bulletproof. Lol. What a crook. Good bye Mercedes. That was a 100k purchase that was worth $0 with only 50k miles. Why would I buy another one? If you do, sell it before the warranty plays out or you may be in the same predicament I found myself in. More