Mercedes-Benz of Los Angeles

Great Service Department As always Tino is on top of the process and ensuring my car is ready as committed to and keeping me updated with any unforeseen delays! I appreciate e As always Tino is on top of the process and ensuring my car is ready as committed to and keeping me updated with any unforeseen delays! I appreciate everything DTLA MBZ does for its customers More

Excellent service from beginning to end!!! The experience was top notch and first class. I always have a great time whether I’m purchasing or receiving service. experience was top notch and first class. I always have a great time whether I’m purchasing or receiving service. More

Great Experience Came in for a quick service, Tino explained all my car needed and got me out in a timely manner. I would recommend him to anyone that owns a Mercedez. Came in for a quick service, Tino explained all my car needed and got me out in a timely manner. I would recommend him to anyone that owns a Mercedez. More

5 star all the way! I had a wonderful experience working with your team. They went above and beyond to find the car that I was looking for and the paperwork process was painless. with your team. They went above and beyond to find the car that I was looking for and the paperwork process was painless. More

Great service as always Frank is outstanding. I have been working with him for years and he is the reason I plan to buy another Mercedes. Thanks to mb of LA. Frank is outstanding. I have been working with him for years and he is the reason I plan to buy another Mercedes. Thanks to mb of LA. More

Service experience Dropped off car. Immediately met by service agent. Asked about my issues and promptly arranged for transportation. I felt that they knew what they we Dropped off car. Immediately met by service agent. Asked about my issues and promptly arranged for transportation. I felt that they knew what they were talking about. Picked up car next day Great and easy experience. More

I love my new MERCEDES I want to thank my salesman, who was fantastic, for helping me decide which car to buy this time. I have owned Mercedes for 30 years and have always I want to thank my salesman, who was fantastic, for helping me decide which car to buy this time. I have owned Mercedes for 30 years and have always trusted the people at the dealerships. Raymond Orosa has helped me many times throughout the years and has never steered me wrong. I always return to him because I know that he is the best. More

Excellent Customer Experience I came into this dealership knowing exactly what I wanted. Every requirement was met and or exceeded by both the sales and finance agents. I would de I came into this dealership knowing exactly what I wanted. Every requirement was met and or exceeded by both the sales and finance agents. I would definitely recommend Mercedes Benz of Los Angeles to a friend... More

Tailored Customer Service - Under two hours to buy a car. This is my second car from MBZ of DTLA. Rafael was my consultant. I was able to return my lease early, get the new car I wanted (new lease) and by han This is my second car from MBZ of DTLA. Rafael was my consultant. I was able to return my lease early, get the new car I wanted (new lease) and by handling most paperwork before I showed up, I was into financing in about 5 minutes and out the door in under two hours. The longest period was actually waiting for the busy finance department to get to me - they had a lot of sales when I was there and all agents were super busy. But even still - I was done in less time than it took to service my existing lease on an express service! Great deal and I'm super happy! Craig was my finance agent and he was kind, funny and honest. More

Tire Issue Handled quickly and efficiently. Appreciate that the team valued my time and managed to squeeze me in on short notice. Would highly recommend these gu Handled quickly and efficiently. Appreciate that the team valued my time and managed to squeeze me in on short notice. Would highly recommend these guys in the future. More