Mercedes-Benz of Los Angeles

Great Easy Transaction! This was the easiest and quickest deal ever! Raymond Orosa is Fantastic to work with! No pressure and he "gets" what we were wanting. Will do thi This was the easiest and quickest deal ever! Raymond Orosa is Fantastic to work with! No pressure and he "gets" what we were wanting. Will do this again!!! More

60K Service Smooth procedure to schedule the service, and get the car back when requested. Frank Phillips in the service department is a rockstar!! I would take Smooth procedure to schedule the service, and get the car back when requested. Frank Phillips in the service department is a rockstar!! I would take my car back here for service. More

Outstsnding customer service I love the customer service experience, I l have not experienced anything like it anywhere else. Juan Kim is an amazing service representative, he al I love the customer service experience, I l have not experienced anything like it anywhere else. Juan Kim is an amazing service representative, he always takes extemely good care of my me and my car, truly an amazing customer service skill person. I am so happy coming to this place. More

Great Service as usual Yet another excellent experience at Downtown Mercedes-Benz!! The reason is the awesome expertise of Frank Phillips. I know he will always explain eve Yet another excellent experience at Downtown Mercedes-Benz!! The reason is the awesome expertise of Frank Phillips. I know he will always explain everything in detail. More

Most honest dealership I have encountered in the LA area I have contacted a few dealerships since I bought my car two years ago and Tino and his people have been very honest with me. I feel like I can trust I have contacted a few dealerships since I bought my car two years ago and Tino and his people have been very honest with me. I feel like I can trust his recommendations without having to wonder if I am being taken for a ride. They are all so helpful and courteous when I come in. I really appreciate their service and professionalism. More

Great Human Resources Emir and Tony are valuable assets for MBLA. They were both kind and nice. They explained everything in delails. We recommend them with no hesitation. Emir and Tony are valuable assets for MBLA. They were both kind and nice. They explained everything in delails. We recommend them with no hesitation. More

Treated With Respect I was fully informed so I could make a decision based on facts. I was able to build the car I wanted and not settle on availability. I was fully informed so I could make a decision based on facts. I was able to build the car I wanted and not settle on availability. More

GREAT SERVICE!!! THIS IS MY 5TH CAR WITH MERCEDES BENZ OF LOS ANGELES, I BEING DEALING WITH OMAR AFIFI FOR THE LAST 5 YEARS AND HE IS SO FAR THE BEST SALES MAN I EVER THIS IS MY 5TH CAR WITH MERCEDES BENZ OF LOS ANGELES, I BEING DEALING WITH OMAR AFIFI FOR THE LAST 5 YEARS AND HE IS SO FAR THE BEST SALES MAN I EVER MEET AND I'M 52 YEARS OLD, HIS CUSTOMER SKILLS ARE WAY ABOVE ANYBODY EXPECTATIONS, HE MAKE YOU FEEL SPECIAL AND PAMPERED, THANK YOU OMAR!!!! More

Very friendly and kind Juan Kim is very kind and friendly service adviser I ever met. I went for service without any appointment but Juan Kim did very great job to me. Juan Kim is very kind and friendly service adviser I ever met. I went for service without any appointment but Juan Kim did very great job to me. More

Awesome! Always kind, Franklin Abedin! He is real waling knowledge and responsible for his job! I have been always satisfied with him. One more thing...Cle Always kind, Franklin Abedin! He is real waling knowledge and responsible for his job! I have been always satisfied with him. One more thing...Clean and fast VIP car wash program in MB DTLA! More