Mercedes-Benz of Los Angeles

Wonderful Customer Service We have been helped by Alex BYON for years now and always have been treated wonderfully, honestly, and with always the extra mile to make us happy. We have been helped by Alex BYON for years now and always have been treated wonderfully, honestly, and with always the extra mile to make us happy. Thank you Alex... and many blessings for 2019 More

Great car buying experience The people at the dealer were friendly and knowledgeable . I did not feel too much pressure to add on services. I had a good experience buying my ca The people at the dealer were friendly and knowledgeable . I did not feel too much pressure to add on services. I had a good experience buying my car More

Thank you for excellent service I am always happy to be in the presence of the dedicated staff at Downtown L A Mercedes dealership. The accommodations are excellent and the people a I am always happy to be in the presence of the dedicated staff at Downtown L A Mercedes dealership. The accommodations are excellent and the people are friendly. I appreciate that if I am not satisfied the staff will revisit my car and make all the necessary corrections. But most times I am satisfied. Thank you. More

Great customer service I have had my vehicle since 2012 I have been dealing with Frank Phillips since that time he is very professional and very caring for customers needs I have had my vehicle since 2012 I have been dealing with Frank Phillips since that time he is very professional and very caring for customers needs always ask how are you doing is there anything else I can assist you with overall great person it doesn’t get any better than that . Frank Phillips always gets my car service needs in and out in a timely manner with no problems . More

Charles Review I was greeted promptly by Service Advisor Jerry Dilanchiyan and I received excellent customer service as well as technical explanations for the servic I was greeted promptly by Service Advisor Jerry Dilanchiyan and I received excellent customer service as well as technical explanations for the service provided for my vehicle. More

Excellent Customer Service Frank Phillips has been our Service Adviser for almost fifteen years. He always provides excellent customer service with clear and concise explanatio Frank Phillips has been our Service Adviser for almost fifteen years. He always provides excellent customer service with clear and concise explanations. Many thanks always. More

Very Good Service Erik Dorsey provided very good customer service, he had our commercial van serviced and back out on the road the next day. Vert much appreciated! Erik Dorsey provided very good customer service, he had our commercial van serviced and back out on the road the next day. Vert much appreciated! More

Excellent service I've been coming to DTLA for ten years and everyone at the dealership is very friendly. Frank Phillips is always helpful and makes my service visit I've been coming to DTLA for ten years and everyone at the dealership is very friendly. Frank Phillips is always helpful and makes my service visits very easy. More

Fantastic experience Really loved working with Jaz; he made each step incredibly easy for me, and was on top of everything. Across the board, DTLA has an a great team! We Really loved working with Jaz; he made each step incredibly easy for me, and was on top of everything. Across the board, DTLA has an a great team! We are very happy with the car we bought and felt wonderfully taken care of. More

Outstanding Customer Service Barry provided outstanding customer service. Due to his service, I will continue to visit DTLA. The whole dealer makes my visits very friendly and pr Barry provided outstanding customer service. Due to his service, I will continue to visit DTLA. The whole dealer makes my visits very friendly and professional. More