Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Loveland
Loveland, CO
489 Reviews
At Mercedes-Benz of Loveland, we’re all about providing the best possible experience for our customers. Through tireless efforts, our dealership has earned a stellar reputation among Mercedes-Benz owners in Northern Colorado, which is why they not only return again and again, but also refer their friends and family.
If you’re in the market for a new vehicle, we are the place to visit. Our selection of new and pre-owned vehicles is massive. Among our stock are the incredibly popular C-Class and E-Class, plus the tough and beautiful GLE.
We know that shopping for a car can be tiresome, which is why we strive to be different. Our sales process is efficient, because your time is precious, meaning you can get on with life sooner. We also strive to be transparent during each vehicle transaction, helping you feel confident in your purchase.
Owning a vehicle means you must keep up with maintenance, and unfortunately sometimes deal with repairs. To help soften the blow, we offer an exclusive pickup and delivery service. All you have to do is set up a time and place, and a member of our professional staff will pick up your vehicle and drive it back to the service department. Once the work has been completed, we will take the vehicle back to where you specify.
While your vehicle is being worked on, we can also provide a way for you to get around. Our dealership has a massive fleet of courtesy and loaner Mercedes-Benz models, ensuring that you can still enjoy the best in German engineering and craftsmanship while you wait for your vehicle to be serviced.
Our service staff knows what Mercedes-Benz vehicles need, helping keep your car or SUV running smooth and efficient for years to come. It’s a great way to protect your investment and ensure that your vehicle won’t fail when you need it most.
In short, coming to Mercedes-Benz of Loveland means you get to enjoy a first class ownership experience. Once you give us a try, you’ll know why so many of our customers refuse to go anywhere else.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 489 reviews
November 06, 2026
Always kind helpful and detailed. i have always had great service when purchasing and getting my vehicle serviced. i have always had great service when purchasing and getting my vehicle serviced. More
by dhaliacorral
November 04, 2026
Excellent customer service - friendly and knowledgeable Prompt service Confident in their evaluation and service on my vehicle Prompt service Confident in their evaluation and service on my vehicle More
by Dc3717
Employees Worked With
November 03, 2026
I have owned my Mercedes since 2018 and have only ever used MB of Loveland for my service. They always do a good job and I have been satisfied with the work done. used MB of Loveland for my service. They always do a good job and I have been satisfied with the work done. More
by garyleeman44
Employees Worked With
Bryan Sanchez
October 30, 2026
My service advisor kept me informed on progress of the service and the video was an excellent touch! service and the video was an excellent touch! More
by Sasteinmark
Employees Worked With
October 26, 2026
I had a flat tire and the Mercedes dealer got me the same day to fix it. However, they tried to upsell me on the additional 3 tires indicating all three had low tread. However, one of the three had been repl day to fix it. However, they tried to upsell me on the additional 3 tires indicating all three had low tread. However, one of the three had been replaced in July 2026 so it makes me wonder why I would need all three. It didn't sit well with me and I wondered if the tire that had a hole really needed replaced or could have been fixed with a patch. More
by lefflers1
Employees Worked With
Tristan
October 26, 2026
Excellent service. Provided picture and video. Very thorough inspection. Completed quicker than expected. I will return! Provided picture and video. Very thorough inspection. Completed quicker than expected. I will return! More
by stanko
Employees Worked With
October 13, 2026
I will never go anywhere else to purchase a Mercedes or have it serviced! They are so knowledgeable and friendly! They want me to be confident, comfortable and happy before I leave….GREAT customer service! have it serviced! They are so knowledgeable and friendly! They want me to be confident, comfortable and happy before I leave….GREAT customer service! THANK YOU More
by doxxiedivas
