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Mercedes-Benz of Loveland
Loveland, CO
478 Reviews
At Mercedes-Benz of Loveland, we’re all about providing the best possible experience for our customers. Through tireless efforts, our dealership has earned a stellar reputation among Mercedes-Benz owners in Northern Colorado, which is why they not only return again and again, but also refer their friends and family.
If you’re in the market for a new vehicle, we are the place to visit. Our selection of new and pre-owned vehicles is massive. Among our stock are the incredibly popular C-Class and E-Class, plus the tough and beautiful GLE.
We know that shopping for a car can be tiresome, which is why we strive to be different. Our sales process is efficient, because your time is precious, meaning you can get on with life sooner. We also strive to be transparent during each vehicle transaction, helping you feel confident in your purchase.
Owning a vehicle means you must keep up with maintenance, and unfortunately sometimes deal with repairs. To help soften the blow, we offer an exclusive pickup and delivery service. All you have to do is set up a time and place, and a member of our professional staff will pick up your vehicle and drive it back to the service department. Once the work has been completed, we will take the vehicle back to where you specify.
While your vehicle is being worked on, we can also provide a way for you to get around. Our dealership has a massive fleet of courtesy and loaner Mercedes-Benz models, ensuring that you can still enjoy the best in German engineering and craftsmanship while you wait for your vehicle to be serviced.
Our service staff knows what Mercedes-Benz vehicles need, helping keep your car or SUV running smooth and efficient for years to come. It’s a great way to protect your investment and ensure that your vehicle won’t fail when you need it most.
In short, coming to Mercedes-Benz of Loveland means you get to enjoy a first class ownership experience. Once you give us a try, you’ll know why so many of our customers refuse to go anywhere else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 478 reviews
May 29, 2019
Great experience Having obtained several vehicles previously from this dealership, we expected the process to be seamless and were not disappointed. We selected a car Having obtained several vehicles previously from this dealership, we expected the process to be seamless and were not disappointed. We selected a car over the phone after a discussion with our salesman, Chase who was able to answer all of our questions completely. The car we wanted was not in their inventory but they were able to get it delivered within a day from another location. It was just as promised and the transaction was able to be completed promptly. More
by Neasy
May 28, 2019
Excellent Customer Service We purchased a used car from Mercedez-Benz of Loveland, and had an excellent experience! The car was immaculate, the pricing was very competitive and We purchased a used car from Mercedez-Benz of Loveland, and had an excellent experience! The car was immaculate, the pricing was very competitive and fair, all staff we encountered were very knowledgeable and friendly. The entire process was easy and quick! Would highly recommend this dealership - we will return. More
by KatelynL
May 28, 2019
Pleasant Experience We came in to buy out my lease and decided on the spot to buy a car for my husband as well. Chase couldn't have been more accommodating, and everyone We came in to buy out my lease and decided on the spot to buy a car for my husband as well. Chase couldn't have been more accommodating, and everyone was so helpful in getting both transactions completed. We love our cars and would definitely recommend the dealership to our friends. More
by rpouppirt
May 21, 2019
Couldn't of had a more pleasant experience Chase was very accommodating given my situation and worked with Alex to make for quite a smooth process. The car I left with was a bit more than I was Chase was very accommodating given my situation and worked with Alex to make for quite a smooth process. The car I left with was a bit more than I was initially after but was worth it considering the excellent service at MB loveland. More
by Brad
Employees Worked With
Alex Clarke, Chase Albright
May 20, 2019
5 Star Experience for sure! It was a painless process with Chase at MB of Loveland. He was great to work with and I would not hesitate to buy from him again! It was a painless process with Chase at MB of Loveland. He was great to work with and I would not hesitate to buy from him again! More
by Stephanie
May 20, 2019
review had a nice experience buying my from MB of loveland . Chase Albright was nicest sales person made it a pleasant buy , Felipe also helped with all the had a nice experience buying my from MB of loveland . Chase Albright was nicest sales person made it a pleasant buy , Felipe also helped with all the paper work that was easy More
by kushi
Employees Worked With
Chase Albright
May 18, 2019
Homerun! Some Dealers will get you to 1st, 2nd, or maybe 3rd base, but I experienced the homerun affect from Chase, and Mercedes-Benz of Loveland, Cordorodo. Some Dealers will get you to 1st, 2nd, or maybe 3rd base, but I experienced the homerun affect from Chase, and Mercedes-Benz of Loveland, Cordorodo. The level of trust, amazing customer service and most importantly is their outstanding attention to detail to ensure CUSTOMER satisfaction, and how easy Chase, Nic and the entire team made my vehicle purchase a major homerun success. If I could, I would give this dealership 6 stars. Willie Mills More
by Willie Mills
May 14, 2019
Awesome customer service Our visit to Mercedes Benz of Loveland was an awesome experience the customer service was outstanding and helpful, we couldn’t decide on what we wante Our visit to Mercedes Benz of Loveland was an awesome experience the customer service was outstanding and helpful, we couldn’t decide on what we wanted to purchase but Nic Mercer was very clear explaining the difference on different models, also Alex Bovee was very professional assisting More
by Hugo
Employees Worked With
May 09, 2019
Fanatical Alex Bovee was my sales assistant, he was extremely well informed and polite. Everything I asked about the vehicle, he was able to answer. Felipe Sorz Alex Bovee was my sales assistant, he was extremely well informed and polite. Everything I asked about the vehicle, he was able to answer. Felipe Sorzano was my finance assistance since I did their in-house finance. Everything was simple smooth and easy through their financial department. The lot itself was very well kept up, and the building exterior and interior was in great shape. Everyone working there was extremely friendly. More
by mjplb
May 09, 2019
Excellent Staff Interaction and Service Very Good Service Rep/ Parker was excellent. The one-to-one interaction as one leaves the vehicle and picks it up - is wonderful. Overall service for oil change Service Rep/ Parker was excellent. The one-to-one interaction as one leaves the vehicle and picks it up - is wonderful. Overall service for oil change was excellent. Provided a ride to local restaurant and picked us up after meal. Any issues pending to complete, we went over and parts were requested. Hope next visit is as good as this one., One item overlooked - windshield washer sprayer snapped during cold temps when went to clean windshield and Parker advised he would have it replaced. I had put tube back on wiper via black tie. This did not happen. Not sure where it was dropped for completion. Vehicle did not appear to have been washed either. Not sure if that was due to wet weather. I am confident the small items will be cleared up with next visit. Would definitely recommend Mercedes - Benz Loveland for anything! More
by Cat from Greeley
Employees Worked With
Dan and Trey were Drivers and gave us a lift to and from restaurant. Lovely vehicles to test out with a ride. Both gents were very pleasant, polite and professional., Parker Jacobs
