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Mercedes-Benz of Loveland

Loveland, CO

4.7
472 Reviews

4040 Byrd Dr

Loveland, CO

80538

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Showing 472 reviews

December 05, 2022

Michael Baker was our sales associate and was awesome to work with. He is very knowledgeable, friendly, absolutely no pressure, professional and offered competitive pricing compared to all the 4 other Merce More

by Rmohare
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Baker
Dec 08, 2022 -

Mercedes-Benz of Loveland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Loveland! Thanks again for the recommendation, and have an amazing day!

November 28, 2022

The Mercedes Benz sales person, Ray, was right there as I pulled into the dealership. He answered all of my questions and provided suggestions for different vehicle’s on the lot. He was very patient and know More

by pcavendor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Plasencia , Alex Clarke
Nov 29, 2022 -

Mercedes-Benz of Loveland responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 27, 2022

I saw a used car on line at Mercedes. So I called on a Friday evening and spoke to Ray one of the sales associates about my interest in this particular car. I was able to stop by and tak More

by toniabachiche
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 28, 2022 -

Mercedes-Benz of Loveland responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Loveland. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 14, 2022

I just bought a used car from here. I found exactly what I was looking for. And the price was perfect. Thank you so much. More

by toniabachiche
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 16, 2022 -

Mercedes-Benz of Loveland responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2022

When purchasing a premium car I would expect premium service, but it was below average. I had to call for status multiple times. It took way too long for service( 4 days for a radio software upgrade) wa More

by bobz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Holloway, Jason Quintana
Nov 16, 2022 -

Mercedes-Benz of Loveland responded

Bobz3, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (970) 744-2279 to share more details about your visit so we can make things right.

November 07, 2022

Great service. Chase Albright was very knowledgeable. Gave me a fair offer and were great to work with. I’ll be back More

by jetaylor614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Albright
Nov 10, 2022 -

Mercedes-Benz of Loveland responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 03, 2022

Great people! Great sales team! We are so happy with our new car! Will definitely return! More

by Yelena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clarke, Chase Albright
Nov 08, 2022 -

Mercedes-Benz of Loveland responded

Hi Yelena, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 21, 2022

Super easy process. Sales person Nick was helpful and answered all the questions I had about the vehicle. Very quick with his responses! Will definitely buy from this sa More

by 20b2b20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Martinen, Alex Clarke, Nic Mercer
Oct 27, 2022 -

Mercedes-Benz of Loveland responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 18, 2022

Fantastic service. Very fast closing process. Car was in perfect condition when I picked it up. Ray and Brian handled the process perfectly! More

by bdadams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Brian Butler
Oct 21, 2022 -

Mercedes-Benz of Loveland responded

Hi Bdadams, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 18, 2022

Everyone at the dealership was extremely helpful and professional. I appreciated their hard work and effort to get me into this great used car. More

by rolandmaldonado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in sales was awesome , Paul Mizelle
Oct 21, 2022 -

Mercedes-Benz of Loveland responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.