Mercedes-Benz of Loveland

Excellent, knowledgeable customer service!I I walked in with the intention of just 'looking' for a potential future purchase and walked out with a sexy new car!! The no-pressure sales made the e I walked in with the intention of just 'looking' for a potential future purchase and walked out with a sexy new car!! The no-pressure sales made the experience comfortable and pleasant. All of the staff are very professional and easy to deal with. I would recommend this dealership and Nic as a salesman. More

Absolutely Amazing Everyone here was incredibly helpful, kind, and professional. Best dealership hands down that I have ever worked with! I highly recommend Mercedes-Ben Everyone here was incredibly helpful, kind, and professional. Best dealership hands down that I have ever worked with! I highly recommend Mercedes-Benz of Loveland to anyone looking for a great sales team and car buying experience. More

Excellent experience for my lease upgrade! It was great experience working with Carlos, Brian and Felipe on my lease upgrade! Very professional and customer friendly. This is my second great ex It was great experience working with Carlos, Brian and Felipe on my lease upgrade! Very professional and customer friendly. This is my second great experience with this dealer. I would recommend to all of my friends and colleagues. More

Always excellent customer service The staff know me by name and are welcoming every time I come in (which is for a weekly care wash). They also work very hard at getting me the best d The staff know me by name and are welcoming every time I come in (which is for a weekly care wash). They also work very hard at getting me the best deal when I switch my lease. More

Nic Mercer is an A+ Sales Rep I felt zero pressure with Nic. I told him what vehicle I was looking for and he never gave up on searching for it and reaching out to me when he found I felt zero pressure with Nic. I told him what vehicle I was looking for and he never gave up on searching for it and reaching out to me when he found it. He is super genuine, caring and made my buying experience beyond convenient and easy. I would recommend him and this dealership in a heartbeat. More

Purchase Working with Nic was a great experience he is very knowledgeable and not pushy I was not impressed with sales manger he needs to be more engaged Working with Nic was a great experience he is very knowledgeable and not pushy I was not impressed with sales manger he needs to be more engaged More

Excellent service and very helpful We went to the dealership to look for a specific car. Nic Mercer greeted us with a smile and was very knowledgeable about all the options and types of We went to the dealership to look for a specific car. Nic Mercer greeted us with a smile and was very knowledgeable about all the options and types of cars they offer. He was not pushy or overbearing. I was shopping with my adult son and we both felt included in the conversation. Everyone we met at the dealership had smiles on their faces and appeared to be enjoying themselves. The people who work there are obviously proud of their vehicles and their jobs More

Pleased with experience Purchasing a new car is something I seldom do. After extensive online research, my husband and I visited the dealership in Loveland. There we receiv Purchasing a new car is something I seldom do. After extensive online research, my husband and I visited the dealership in Loveland. There we received polite and comprehensive answers to our questions and we decided to order a vehicle which arrived timely. We especially appreciated the instruction for all the updated features. More

Best car experience I have had! My husband and I purchase vehicles at least once a year and this experience has been the easiest and best one. I'm working on rebuilding my credit and My husband and I purchase vehicles at least once a year and this experience has been the easiest and best one. I'm working on rebuilding my credit and they were so easy to work for and worked at getting me an amazing deal. I would highly recommend buying a car with them and ask for Nic Mercier. He was amazing! More

Great Service Department We were traveling through the Denver area when our Sprinter RV check engine light came on. We called all the Mercedes-Benz dealers that service Sprin We were traveling through the Denver area when our Sprinter RV check engine light came on. We called all the Mercedes-Benz dealers that service Sprinters in the area to have the issue checked out. All but one said it would be at least four days before they could look at it. Mercedes of Loveland said they were backed up as well, but they could at least pull the codes and let us know how big an issue this was. We took our Sprinter there, and they pulled the codes. It turned out to be a minor issue, and in two hours we were on the road again. On our way back to Dallas, Texas, about 800 miles from Loveland, we had another problem. After calling all the dealerships around, none would help us. We again called Mercedes of Loveland, and they were willing to help. This time it took more time to fix the Sprinter, but they were the only ones willing to help. We will always be thankful to Jason, James and Parker for their work to get our Sprinter fixed. It was great working with you and thanks for helping someone from out-of-town when they needed it. If it were not for you guys, our trip to Canada would have been ruined. David Lipscomb More