Mercedes-Benz of Loveland

Waited Patiently With a new car purchase there are decisions to be made. The dealership didn't pester me during this time and when everything was completed they were With a new car purchase there are decisions to be made. The dealership didn't pester me during this time and when everything was completed they were ready to go. The actual working on the deal was easy and Nick was a great person to make things go smooth. More

Very professional This was probably the best car buying experience we have ever had. Carlos Rodriguez-Sanchez was very professional and listened to our needs. The resul This was probably the best car buying experience we have ever had. Carlos Rodriguez-Sanchez was very professional and listened to our needs. The result was a focused effort in meeting those needs and a purchase of a car over two rival cars / dealers. More

Awesome, simple, enjoyable! The service provided during our first purchase of a Mercedes Benz was perfect! From the initial phone contact to the personable and friendly staff, w The service provided during our first purchase of a Mercedes Benz was perfect! From the initial phone contact to the personable and friendly staff, we had nothing but top notch service. I look forward to a long relationship with this dealership! Every staff member we encountered was friendly and personable. More

the perfect place to purchase your car Nic Mercer has been the most amazing dealer ever.. He loves what he does and it shows! my family appreciated him so much! He was so personable and too Nic Mercer has been the most amazing dealer ever.. He loves what he does and it shows! my family appreciated him so much! He was so personable and took the time to show my the parts and features of the car that I purchased. SO it was an awesome time! Thank you Nic Mercer for your love. More

The very best we have ever dealt with Totally awesome experience. Carlos Rodriquez-Sanchez wears a halo. A super nice man who spent lots of time helping and explaining. Got a rock chip i Totally awesome experience. Carlos Rodriquez-Sanchez wears a halo. A super nice man who spent lots of time helping and explaining. Got a rock chip in the windshield 2 days after had car. Dealership replaced windshield without hesitation. Everybody we had contact with was extremely courteous and helpful. More

No complaints whatsoever My wife and I were in the market for an entry level vehicle and were very interested in BMW, Mercedes and one particular Audi (TT). We were also in a My wife and I were in the market for an entry level vehicle and were very interested in BMW, Mercedes and one particular Audi (TT). We were also in a situation where we were watching our 4 year old grandson, and preparing to drive back to southern California the next day. From the time Carlos approached us, he was nothing but pleasant, professional, personable and extremely easy to work with. Carlos went the extra mile in dealing with our grandson. He got him snacks, colored pictures with him and kept him entertained as we dealt with the finance team. He also was extremely helpful and patient with our car search. We switched gears on him three times before settling on a 2015 C300 Mercedes. All of our test drives were comprehensive, informative and enjoyable, thanks to Carlos’ input. He even had a long, patient conversation with Iain (the 4 year old) in the back seat of one of the cars as my wife and I did the test drive. The deal itself went smooth, as Carlos worked with us as much as he could and got us to a price that we could live with. This was something that CO’s BMW staff was not willing to do at all. Once we bought the car, Carlos again went out of his way to educate us on the car, get us all set up, and answer our many questions. I am closing in on 50 years old and I have had many experiences with car salesman throughout my life, most of them very tense and negative in nature. I have grown used to being lied to, manipulated, ignored, dismissed and generally disrespected as a potential buyer. None of these things happened with Carlos or anyone else on your team. Kudos and heartfelt thanks to Carlos from both my wife and myself. We could not be happier with the purchase or who we bought the car from. Carlos even called me to find out how our drive to California went. Something he definitely did NOT have to do! In the world of car buying, we need more Carlos’ around! More

Car wash My husband and I took my car in for a car wash and came out with a new car. Nic the sales guy has been very patient with my husband and I over the pa My husband and I took my car in for a car wash and came out with a new car. Nic the sales guy has been very patient with my husband and I over the past few months looking for a new car. My husband saw my new one and we fell in love with it. The staff was awesome and I highly recommend them for a car purchase. More

Excellent Our experience with this dealership was excellent. Nick Mercer was very kind to us, no pressure! Made every effort to make our deal work. Would recom Our experience with this dealership was excellent. Nick Mercer was very kind to us, no pressure! Made every effort to make our deal work. Would recommend him to anyone. More

Unbelievable experience Unbeatable quality of product and service. This is my first car buying experience and I couldn't be more pleased with the treatment I received if you Unbeatable quality of product and service. This is my first car buying experience and I couldn't be more pleased with the treatment I received if you are considering buying any car not exclusively a Mercedes-Benz stop by and see what they can do! More

Good honest people I have really good experience with sales team at Mercedes-Benz Loveland the manager and a salesperson really good deals and honest people I would reco I have really good experience with sales team at Mercedes-Benz Loveland the manager and a salesperson really good deals and honest people I would recommend anybody who would like to drive Mercedes-Benz to go and see Nic Mercer More