Mercedes-Benz of Loveland

Carlos Rodriguez-Sanchez We have recently purchased our fifth Mercedes Benz and the last two from Carlos Rodriguez- Sanchez. Our previous vehicles were purchased before this We have recently purchased our fifth Mercedes Benz and the last two from Carlos Rodriguez- Sanchez. Our previous vehicles were purchased before this dealership opened. We would never even consider going to another dealership as we so value our relationship with all employees from Carlos to Theron, the sales manager, Jordan Eddy in Service, Devon Hindorff who surely knows all the ins and outs of the vehicle. Carlos is not only the best of the best, we also consider him our dear friend. His personality is incredible, his dress impeccable, his kindness and eagerness to please is truly a blessing for this dealership. We also have always been greeted in the most professional way by the receptionist and her ability to aid us in our endeavor. The service department always does such an excellent job each and every time and the car is always spotless when we pick it up. We'd never buy a car anywhere else. More

Satisfying The dealership and salesman were very helpful. The process of buying a car is too long as with any dealership. Overall experience was above average. The dealership and salesman were very helpful. The process of buying a car is too long as with any dealership. Overall experience was above average. More

Service so nice, I had to buy twice. Outstanding service from our MB Sales Rep, Carlos Rodriguez Sanchez. Carlos went beyond normal expectations to communicate with me, as I travelled thr Outstanding service from our MB Sales Rep, Carlos Rodriguez Sanchez. Carlos went beyond normal expectations to communicate with me, as I travelled through my extremely hectic day, by working a deal for us via e-mails, text message, voice mail...and any other form of alternative communication. It was his attention to my needs that made it possible for us to work out a deal - very quickly. And, we went back to him just a few days later to purchase another car simply because we trusted Carlos to look out for our best interests. FANTASTIC!!!! C & J Williams More

Service for a damaged wheel I was very pleased with the help that Carlos Rodriguez Sanchez gave me in solving this issue. He was very attentive and quick with his solution, makin I was very pleased with the help that Carlos Rodriguez Sanchez gave me in solving this issue. He was very attentive and quick with his solution, making sure that I was directed to the right people to solve my issue. Carlos was our sales person when we purchased our GLK and he is our go to guy at the dealership. It is very nice having one person you can depend on for your ongoing relationship with a dealership. More

I had a wonderful experience at Mercedes-Benz of Loveland. The staff is very friendly. My salesman was Carlos Rodriguez, and he was friendly, competent and very patient. After driving various vehicles, I decid The staff is very friendly. My salesman was Carlos Rodriguez, and he was friendly, competent and very patient. After driving various vehicles, I decided for the 2014 E 350. He assisted me throughout the process and made sure I was satisfied with then car I was choosing and with financial arrangements. I could not be happier with my purchase and with the service I have received every time I am by the dealership. I would surely recommend the dealership as well as the sales staff. More

Better than expected . Bought a 2014 GLK 250 from this dealership and was pleasantly surprised with the level of service and the deal I received. I looked far and wide for t Bought a 2014 GLK 250 from this dealership and was pleasantly surprised with the level of service and the deal I received. I looked far and wide for the right deal and found it here. I actually worked in the business for several years and I would recommend this store without hesitation. The manager Tim was great in every way. He got us a better rate than expected and gave my 4 year old daughter a stuffed animal when she bumped her head on the glass door. Chase was a knowledgeable sales pro who understands that pressure isn't necessary in todays transparent sales environment. Glad I went there. More

Friendly Staff The Service Department staff have been very friendly and helpful throughout my experiences. Even when we have a miscommunication, the dealership is q The Service Department staff have been very friendly and helpful throughout my experiences. Even when we have a miscommunication, the dealership is quick to help me out and make things right. More

Top Notch Service I purchased my CLA 250 in Denver, however MB Loveland has performed all of my service, just completed my 30k checkup. These guys know service, James i I purchased my CLA 250 in Denver, however MB Loveland has performed all of my service, just completed my 30k checkup. These guys know service, James is always prompt friendly and follows through. The service team performance will be a factor when I buy my next car. More

Keith Glenn - Excellent Sales Person I purchased a vehicle from MB of Loveland from 1,000 miles away. Keith was very helpful during the negotiating process. I feel Keith is honest and h I purchased a vehicle from MB of Loveland from 1,000 miles away. Keith was very helpful during the negotiating process. I feel Keith is honest and he helped me get the best price I found anywhere. After the purchase I needed help with an issue and Keith was right there taking care of it. It is nice to have a sales representative taking care of you with a smile! I also am happy with my experience at Mercedes Benz of Loveland -- fine vehicles at a good price - a price good enough for me to fly 1,000 miles to Loveland and drive my new car home! When I look for my next vehicle I will be contacting Keith Glenn. More

First Class Customer Service We bought a used truck from this dealership, we were treated wonderful, it is very laid back atmosphere with all the employees we came in contact wit We bought a used truck from this dealership, we were treated wonderful, it is very laid back atmosphere with all the employees we came in contact with very nice, Keith was our sales person and Alex was our finance person, Our truck was all checked out and we are very happy with it, I would highly recommend this dealership to anyone, nothing like we have ever seen!!!! We felt we were treated the same as a person buying a Mercedes. More