Mercedes-Benz of Lynnwood

Service Department of MB of Lynnwood scheduled my appointment and told me to plan on dropping it off for at least 2hrs, which I was a little put out by, but okay if necessary. Imagine my delight when appointment and told me to plan on dropping it off for at least 2hrs, which I was a little put out by, but okay if necessary. Imagine my delight when Garrett Graham, my Service advisor, a very knowledgeable man addressed my vehicle issues in under 45 minutes!! I am So pleased! New batteries in both fobs, one defective, ordered replacement. Spare tire Problem fixed, and on my way!! Thank You for the excellent Service Garrett! Your knowledge of your products helps to restore confidence in MBL to the customer. Made my day! More

I like and love everything about Lynnwood mercedes Benz service. Josh is very supportive. Very friendly and he knows what he is doing. I always look forward to going there and have my car checked. He ma service. Josh is very supportive. Very friendly and he knows what he is doing. I always look forward to going there and have my car checked. He makes me feel comfortable and assured of a very good service. Josh you are a wonderful person. I would recommend you to everyone who comes here to atleast experience the difference. Thanks Josh. Keep up the good work. More

I own a 2018 Winnebago View on a 2017 Sprinter frame. I had the occasion to have the rear Speed Sensors changed per recall. Choose to use the Sprinter facility for Lynnwood Mercedes Benz to do the warranty had the occasion to have the rear Speed Sensors changed per recall. Choose to use the Sprinter facility for Lynnwood Mercedes Benz to do the warranty work. I would like to shout out to everyone if you live in Western Washington and need work done on your rig Lynnwood MB is the place to go. Scott is helpfull, knowledgable, and VERY friendly. I was able to get an appointment only 2 weeks out, I know amazing. Because I had to travel some distance, take a ferry (quite expensive), I arrived an hour before my assigned time and they took me in immediately, did all the work, kept me informed of the progress and were done almost before my appointment time. They also washed the rig! Thank you Lynnwood MB, YOU ROCK! More

I just leased another vehicle and Alan Keith and Andrew Plata were both experienced with the process. Mindy Cannon was friendly and prompt with the financing process. Thank you MBL for putting me at ease Plata were both experienced with the process. Mindy Cannon was friendly and prompt with the financing process. Thank you MBL for putting me at ease and look forward to your business when my lease is up again. -MP More

Josh reviewed the previous service we received at Bellevue Mercedes Benz in 7/2019 and he discovered that we were charged almost $3,000.00 in services that were still covered by our warranty. He not Bellevue Mercedes Benz in 7/2019 and he discovered that we were charged almost $3,000.00 in services that were still covered by our warranty. He notified the Bellevue Mercedes Benz and we were refunded the whole amount. We greatly appreciated Josh's help. We now service our 2 cars at Mercedes-Benz of Lynwood even though we live in Sammamish. Thank you very much Josh! More

What a great car buying experience! Ordered our new Mercedes a few months ago, actually came in early. Stefan and his staff were awesome to deal with. From the business department to Demitry going over Mercedes a few months ago, actually came in early. Stefan and his staff were awesome to deal with. From the business department to Demitry going over the new car, extremely knowledgeable, everything went super smooth…unlike most car buying experiences. Highly recommend this dealership! Great job. More

I would like to call out todays service: Prompt, expedient, and efficient. Above all I wish to focus my praise on your Service Tech: Garrett Graham; He was polite,efficient and knowledgable... He expedient, and efficient. Above all I wish to focus my praise on your Service Tech: Garrett Graham; He was polite,efficient and knowledgable... He did not rush the customer and was very willing to be helpful and very willing to answer questions. Well Done!! More

I took my S 550 in for regular service. Garrett Graham made the experience smooth and convenient. He always goes out of his way to make this a great customer experience. I am in the market for another made the experience smooth and convenient. He always goes out of his way to make this a great customer experience. I am in the market for another Mercedes and I will undoubtedly buy it from MB of Lynnwood, entirely because of the great support I always get from Garrett. More

We had the best experience with this dealership! We bought a certified pre-owned car but there was something in the car that we didn’t like. We went back to the dealership to address our issue and was bought a certified pre-owned car but there was something in the car that we didn’t like. We went back to the dealership to address our issue and was super impressed with the treatment we had received. Kevin Lee was super helpful (he helped us twice even if he was not our sales consultant), the manager on duty (forgot his name) addressed our concern and offered us option including exchanging the car, as we were still in the 5day window. Kevin was gracious to show us our options. And, all these at 5 pm on a Sunday, which was an hour before closing. Mindy was very considerate in giving us a good rate for our extended warranty due to the inconvenience. She also did good in explaining the paperwork/contract before we signed. Best dealership and car buying experience! Thankful and lucky to do business with them. More

Hello, my review is geared towards SERVICE more accurately towards Casey Smith, the advisor/our advisor. I have been informed every step of the way about the status of my/my mom's vehicle, which I accurately towards Casey Smith, the advisor/our advisor. I have been informed every step of the way about the status of my/my mom's vehicle, which I purchased for her as a gift and wanted the absolute best for her, as she is disabled in a few ways more than one. Casey has gone above and beyond in communication and accuracy of the whole process and it was such pleasure working with you in all of this Casey that i had to leave you a positive review. Thanks to the whole Service department for doing the best job and fixing the vehicle RIGHT the first time. My mom is happy she has her car again in working order. Thanks again to all and keep up the great work, you have a customer for life…. Well done!!! More