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Mercedes-Benz of Manchester

Manchester, NH

4.6
771 Reviews

875 Gold St

Manchester, NH

03103

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Showing 771 reviews

June 16, 2022

Very friendly and helpful staff. The mechanic sent a video showing problem and explained it. More

by Bkrenken22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Knap
Jun 17, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

June 16, 2022

Sales side is fine. Service side is absolutely horrendous!! I will never bring my vehicle back here for service! More

by Samcdowell3678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie King, Jon Schiller
Jun 16, 2022 -

Mercedes-Benz of Manchester responded

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mike Espey General Manager mespey@manchestermb.com

Jun 16, 2022 -

Samcdowell3678 responded

I did call and leave you a voicemail when all of this was taking place and I never received a call back. I had also asked someone answering the phone in service and asked when you'd be available and I kept getting a run-around answer. Your dealership is deplorable!

June 15, 2022

John in Sprinter service is great always calls back and makes it easy to get my van serviced! More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Jun 15, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

June 15, 2022

Very happy about my recent purchase at Mercedes of Manchester. Very helpfull staff. Was able to her the car the same day. No hassle at all. Would definetely recommend to friends and family! More

by Luanafinstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cavan Pahlavan, Phil Bova
Jun 15, 2022 -

Mercedes-Benz of Manchester responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 14, 2022

The staff is Friendly. They offer a comfortable waiting area. Good service completed on time. More

by Fulinn28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Jun 15, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 14, 2022

I had a flat tire. They got me in the same day and took great care of me! Thank you for your professionalism and helping me get back on the road! More

by Meredithmsterling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Tringale
Jun 15, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

June 14, 2022

Good service Friendly people Benz service is expensive but it is only game in town More

by E_blumberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie King, Mike Cramer, Samantha Tringale
Jun 14, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 13, 2022

They worked with me and made this buying experience very special. They continue to work until the right deal was made. More

by Hodge2129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Thibodeau
Jun 14, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

June 13, 2022

It was a pleasure buying our new car from Manchester Mercedes Benz. From my very first contact through delivery, the dealership, salesperson, and business manager were professional, personable, and tran More

by thulfelder1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Bellacicco
Jun 13, 2022 -

Mercedes-Benz of Manchester responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience.

June 13, 2022

Very friendly and professional. I also liked washing and cleaning the car. Waiting area was amazing. They are also very honest, I lost my credit card and they found it in the car an More

by walaa57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
Jun 13, 2022 -

Mercedes-Benz of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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