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Mercedes-Benz of Manchester

Manchester, NH

Overview
Reviews
Vehicles
4.6
763 Reviews
Call Dealership (603) 259-4939
View Awards

875 Gold St

Manchester, NH

03103

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Showing 763 reviews

December 08, 2021

Worse buying experience ever. Purchased service contract for over 3000 dollars. I cancelled contract very next day. I am still trying to get my refund. Purchase was made in August More

by jcsm1952
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Cate
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Jan 05, 2022 -

Mercedes-Benz of Manchester responded

Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mike Espey General Manager mespey@driveiragroup.com

Helpful
November 09, 2021

We called for a appointment and had it for our time.They did every thing we asked plus gave us additional information . Great place !! Mk More

by Michaelkalman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Tringale
Report | Print
Nov 11, 2021 -

Mercedes-Benz of Manchester responded

Michael, thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with the Mercedes-Benz of Manchester team. Drive safely, and we hope to see you back again down the road!

Helpful
November 03, 2021

Excellent Sprinter service department. Jon is awesome at explaining services needed. The dealership was able to provide us with a ride home. Excellent waiting room. More

by RVguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
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Nov 04, 2021 -

Mercedes-Benz of Manchester responded

We're pleased that our Sprinter service department was exceptional. Thanks for shouting our Jon. See you again next time here at Mercedes-Benz of Manchester!

Helpful
October 30, 2021

Super clean showroom, great cars and even GREATER PEOPLE! The whole process was very quick and painless, Chris T and Jeff Cate were phenomenal! More

by Toothfairy1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Cate, Chris Thibodeau
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Nov 01, 2021 -

Mercedes-Benz of Manchester responded

We are thrilled to read your kind words about Chris, Jeff, and the team! Thank you for trusting Mercedes-Benz of Manchester with your business, we look forward to assisting you next time. Safe travels in your new car!

Helpful
October 30, 2021

Great service department. The service advisors are courteous, knowledgeable, and top notch. They pay attention to detail and complete customer satisfaction. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie King, Mike Cramer, Samantha Tringale
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Nov 01, 2021 -

Mercedes-Benz of Manchester responded

Thank you for your confidence in our service team! We are grateful for your business and it means a lot that you are a happy customer. Safe travels from all of us at Mercedes-Benz of Manchester!

Helpful
October 29, 2021

The reason I gave five star for my car service at Mercedes-Benz of Manchester . Samantha's so helpful and take good care of car ! I am very satisfied at Mercedes-Benz Of Manchester.. More

by Tim cheung
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cramer, Samantha Tringale
Report | Print
Oct 29, 2021 -

Mercedes-Benz of Manchester responded

Samantha will be delighted to see this wonderful review, Tim! We are always happy to help at Mercedes-Benz of Manchester, and we hope we'll see you again next time you require service!

Helpful
October 28, 2021

Very knowledge and competent. All were courteous and did a great job at keeping me informed. My car was diagnosed quickly and fixed promptly they did a great job More

by sruddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Stephanie King
Report | Print
Oct 29, 2021 -

Mercedes-Benz of Manchester responded

It's great that our team was knowledgeable, courteous, and that we kept you in the loop throughout your service expeirence. We appreciate your confidence in our work here at Mercedes-Benz of Manchester.

Helpful
October 27, 2021

Jon is more than willing to help your costumers. Nice to see in the world we live in today More

by 1/2 & 1/2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Report | Print
Oct 27, 2021 -

Mercedes-Benz of Manchester responded

Thank you for your confidence in Jon, and for your business! We are grateful to have you as a Mercedes-Benz of Manchester customer and we look forward to working with you again down the road.

Helpful
October 22, 2021

They are very effective and the associates are always polite and courteous..service is always explained. More

by dmhoule23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Brooks
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Oct 24, 2021 -

Mercedes-Benz of Manchester responded

These are the type of reviews that our team loves to receive! We can't thank you enough for taking the time to share positive feedback with us, and we hope you'll continue to rely on the Mercedes-Benz of Manchester team for future services!

Helpful
October 20, 2021

Micheal was very kind and courteous. I would recommend him again. Service is not inexpensive but he did deliver on schedule. More

by king12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
Report | Print
Oct 20, 2021 -

Mercedes-Benz of Manchester responded

Thank you for trusting Michael and the team with your business! We are thrilled that you are a happy customer and we look forward to working with you again at Mercedes-Benz of Manchester.

Helpful
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