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Mercedes-Benz of Manchester

Manchester, NH

Overview
Reviews
Vehicles
4.7
887 Reviews
Call Dealership (603) 259-4939
View Awards

875 Gold St

Manchester, NH

03103

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Showing 887 reviews

July 23, 2022

Everything was great! Michael was awesome. Car was on time and ready for my pickup. More

by Pooman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
Report | Print
Jul 25, 2022 -

Mercedes-Benz of Manchester responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

Jul 25, 2022 -

Pooman responded

Thank you Michael was great!!

July 22, 2022

It was a great experience to be there! !! Alex was amazing and explained everything to me perfectly!! Thank you!! More

by alexis.perkins223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Jaime
Report | Print
Jul 25, 2022 -

Mercedes-Benz of Manchester responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

July 22, 2022

Sales team had minimal info on vehicle. Forgot to mention they did not have title which delayed delivery. Finance employee said I was wasting his time. Overall bad customer service More

by Griff12516
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kara Duffy, Phil Bova
Report | Print
Jul 27, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your feedback about this customer service you experienced because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Mike Espey General Manager mespey@manchestermb.com

July 21, 2022

Numerous appointments to fix warranty issues that remain unresolved. Appreciate the loaner but time for repairs is excessive. More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samantha Tringale
Report | Print
Jul 21, 2022 -

Mercedes-Benz of Manchester responded

Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Mike Espey General Manager mespey@manchestermb.com

July 21, 2022

Samantha and Stephanie are the best. Always a great experience. Drivers are always courteous and polite. More

by Gilldistributing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie King, Mike Cramer, Samantha Tringale, Paul Brooks, David Hoenig
Report | Print
Jul 21, 2022 -

Mercedes-Benz of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 21, 2022

Straight and to the point. Friendly and knowledgeable. Appreciate the service conversation as opposed to sales talk! More

by Billparadigm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
Report | Print
Jul 21, 2022 -

Mercedes-Benz of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 21, 2022

Everything was great. Except …. 30 minutes into our ride home then SOS warning lights came back on again. Two trips to the dealer and still not fixed More

by Kevin.roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Report | Print
Jul 21, 2022 -

Mercedes-Benz of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 20, 2022

I highly recommend Mercedes’ of Manchester as the staff are professional, knowledgeable and friendly . Mercedes offers quality - dependable, high end vehicles. More

by kdionne2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Donovan
Report | Print
Jul 21, 2022 -

Mercedes-Benz of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 20, 2022

Always amazing service. I have been working with the team at Manchester Mercedes Benz since 2016 with multiple cars and they never disappoint More

by Pvellis580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Jaime, Sahlini Gupta, Mike Cramer
Report | Print
Jul 21, 2022 -

Mercedes-Benz of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 20, 2022

Always a great experience when you're dealing with MB of Manchester. The people are genuinely nice, great too deal with, informative and friendly. We feel like we're seeing friends when we go there! More

by A Circharo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Silvia Smola, Chris Thibodeau, Alejandro Jaime, Bob Memmolo
Report | Print
Jul 21, 2022 -

Mercedes-Benz of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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