Back

Mercedes-Benz of Manchester

Manchester, NH

4.7
887 Reviews

875 Gold St

Manchester, NH

03103

Directions

By Type

Showing 887 reviews

August 04, 2021

Mercedes Benz of Manchester is 166 miles from my home. There are 55 Mercedes dealers that are closer. The quality of their repairs, concern for their customers and excellent communication is worth the tri More

by swettsiet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and Alvin, Jon Schiller
Aug 04, 2021 -

Mercedes-Benz of Manchester responded

We are so grateful that you choose to go out of your way to work with all of us at Mercedes-Benz of Manchester! We are pleased we could deliver a five-star experience for you and will be sure to let Jeff, Jon, and Alvin know they did a great job. Thank you for your support and we wish you many safe and happy miles!

August 02, 2021

A service representative caused distress and misunderstanding with an ignorant attitude. Her miscommunication and rudeness have left a negative impression. I really hope management will improv More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Schiller, Samantha Tringale, Johnny Vargas
Aug 03, 2021 -

Mercedes-Benz of Manchester responded

The concerns you've listed here don't reflect the service we expect for our guests, and I sincerely apologize that you had a frustrating experience with us. I am, however, pleased another technician stepped in to assist you. I will certainly use your feedback as a training opportunity for the staff to ensure we are bringing our best attitudes to the table. Again, I am sorry for your negative experience, and I hope you give us another chance to impress you down the road. In the meantime, please feel free to give me a call with any questions. Thank you, Stephanie King - Service Manager - 603-792-2422

July 21, 2021

Pleased with service. Better price than other Mercedes dealers in area but still very expensive. I’ll start looking for less expensive non dealer shop. More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 21, 2021 -

Mercedes-Benz of Manchester responded

I am sorry to hear that you were dissatisfied with our pricing, as we strive to provide top-of-the-line service at a fair value for our customers. If there is anything I can do to assist you, please don't hesitate to give me a call so we can discuss this together. Thank you, Stephanie King - Service Manager - 603-792-2422

July 07, 2021

Excellent service . Would recommend it to everyone. Steph Service Manager is so helpful for setting up the appointment, pick up and delivery . Thanks a lot Steph and Samantha More

by Gupta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie King, Samantha Tringale
Jul 08, 2021 -

Mercedes-Benz of Manchester responded

It is terrific to hear that Steph, Samantha, and the team gave you a five-star experience! Thank you for choosing Mercedes-Benz of Manchester and for recommending our work to others. Have a wonderful day!

June 19, 2021

Tyler and Phil was extremely courteous and professional. . By far the best experience ever they gave us buying a car from a dealership. Give them a raise please. More

by Steven-nicholson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Bova
Jun 21, 2021 -

Mercedes-Benz of Manchester responded

Steven - we couldn't ask for better feedback and we appreciate you taking the time to share. Tyler and Phil will be pleased to see that you enjoyed working with them. Thanks for choosing Mercedes-Benz of Manchester!

May 26, 2021

Took my Sprinter RV in for a State Inspection, oil change and diagnosis of a noise. They diagnosed and fixed the driveshaft bearing that was causing the noise, along with completing the service and inspectio More

by Mike P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby in the Sprinter Department is awesome! He and his crew do a great job!, Jon Schiller
May 26, 2021 -

Mercedes-Benz of Manchester responded

We are more than pleased to hear that our Mercedes-Benz of Manchester team delivered professional service which made your experience a success from start to finish. We always strive to bring this type of service to each of our guests and are thrilled you had a great visit. Take care and have a wonderful day!

May 14, 2021

Very accommodating and helpful with my car A1 service! Friendly staff! Very fast processing and seamless connection! I like the cleanness of the waiting area! More

by AYG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael the second last desk at Service Department
May 14, 2021 -

Mercedes-Benz of Manchester responded

Thank you for trusting our team with your business and your vehicle! We appreciate your kind review and we hope to welcome you back to Mercedes-Benz of Manchester for your future services. Drive safely!

May 04, 2021

Great cars, better people! Was in and out in no time. Very much appreciate the process and the folks executing it from start to finish. More

by Dyer3612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Silvani
May 04, 2021 -

Mercedes-Benz of Manchester responded

Thank you for the review! It was our pleasure to assist you here at Mercedes-Benz of Manchester, and if you ever need anything else, don't hesitate to come back and see us again!

April 25, 2021

Very efficient Service B appointment. Made appointment via the app—easy. Friendly text reminders. Check-in was quick, clean, informative and efficient. Quoted 3-hour service, but actually completed in 1 h More

by JV Mercedes Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cramer
Apr 26, 2021 -

Mercedes-Benz of Manchester responded

"Quick, clean, informative and efficient" are all words we love to see. Thank you so much for posting a great review about your recent service visit at Mercedes-Benz of Manchester! We look forward to assisting you in the future.

April 19, 2021

Took my RV in for inspection and Jon was very helpful and got me in and with no fuss. The facilities were clean, friendly and comfortable Excellent experience! More

by stephenwoodbridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schiller
Apr 20, 2021 -

Mercedes-Benz of Manchester responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Jon took such good care of you here at Mercedes-Benz of Manchester, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

...
53
...