Mercedes-Benz of Manchester

Very courteous and thorough, clean dealership. Mike and Steffany in service made the experience great. Steffany in service made the experience great. More

Very tricky people to make customers spend money when not needed. Highest quotes dealership.Not trust worthy. needed. Highest quotes dealership.Not trust worthy. More

Mercedes-Benz of Manchester is an outstanding dealership. I brought my recently purchased vehicle in for a state inspection, and my service advisor, Mike Smith, truly went above and beyond. The vehicle was m I brought my recently purchased vehicle in for a state inspection, and my service advisor, Mike Smith, truly went above and beyond. The vehicle was missing the front license plate bracket, and I needed it to get the new inspection sticker. Mike immediately went to work, getting the bracket from the parts department and helping to mount the front license plate to the vehicle. His problem solving skills, coupled with his hands on customer service, was amazing! Thank you Mike, your efforts were very much appreciated. More

Mercedes Benz of Manchester is 166 miles from my home. There are 55 Mercedes dealers that are closer. The quality of their repairs, concern for their customers and excellent communication is worth the tri There are 55 Mercedes dealers that are closer. The quality of their repairs, concern for their customers and excellent communication is worth the trip. I would like to thank Jon the service writer for his prompt service. I would particularly like to thank Jeff and Alvin for looking after my vehicle and doing all that is necessary to get me on the road again. More

A service representative caused distress and misunderstanding with an ignorant attitude. Her miscommunication and rudeness have left a negative impression. I really hope management will improv misunderstanding with an ignorant attitude. Her miscommunication and rudeness have left a negative impression. I really hope management will improve customer service. The reason I gave two stars is to thank the mechanics for getting the job done and to appreciate another nice, service representative who apologized on her behalf. More

Pleased with service. Better price than other Mercedes dealers in area but still very expensive. I’ll start looking for less expensive non dealer shop. dealers in area but still very expensive. I’ll start looking for less expensive non dealer shop. More

Excellent service . Would recommend it to everyone. Steph Service Manager is so helpful for setting up the appointment, pick up and delivery . Thanks a lot Steph and Samantha Service Manager is so helpful for setting up the appointment, pick up and delivery . Thanks a lot Steph and Samantha More

Tyler and Phil was extremely courteous and professional. . By far the best experience ever they gave us buying a car from a dealership. Give them a raise please. . By far the best experience ever they gave us buying a car from a dealership. Give them a raise please. More

Took my Sprinter RV in for a State Inspection, oil change and diagnosis of a noise. They diagnosed and fixed the driveshaft bearing that was causing the noise, along with completing the service and inspectio and diagnosis of a noise. They diagnosed and fixed the driveshaft bearing that was causing the noise, along with completing the service and inspection. The did this on time and for a fair price. Great job, thank you! More

Very accommodating and helpful with my car A1 service! Friendly staff! Very fast processing and seamless connection! I like the cleanness of the waiting area! Friendly staff! Very fast processing and seamless connection! I like the cleanness of the waiting area! More