Mercedes-Benz of Manchester

New purchase Was an enjoyable experience in purchasing my new car. Cavan was excellent as was the sales manager Frank. The experience was professional and met my e Was an enjoyable experience in purchasing my new car. Cavan was excellent as was the sales manager Frank. The experience was professional and met my expectations fully More

Service Stephanie at service was so helpful and efficient. She is a definite asset to this service department. I don’t know the name of my driver but he was a Stephanie at service was so helpful and efficient. She is a definite asset to this service department. I don’t know the name of my driver but he was also very kind. My car was delivered to me at home and i am grateful. More

Great service! The service was done properly in the time promised. Car was returned in clean condition, was washed and vacuumed. They even washed the floor mats. S The service was done properly in the time promised. Car was returned in clean condition, was washed and vacuumed. They even washed the floor mats. Stephanie and Michelle are top notch and professional. They get things done. More

Routine maintenance and updates I had a great experience everyone was extremely professional and courteous! Convenience of the loaner car helped me get to work and go about my Day se I had a great experience everyone was extremely professional and courteous! Convenience of the loaner car helped me get to work and go about my Day seamlessly. Very impressed. More

Check engine light issue addressed successfully My check engine light came on when I was heading to Maine for the weekend. I spoke with an advisor who assured me I could safely make my trip as long My check engine light came on when I was heading to Maine for the weekend. I spoke with an advisor who assured me I could safely make my trip as long as the light wasn't flashing; we set up an appt for the day after I returned. They diagnosed the problem and replaced the offending part (which they had in stock) while I waited. Turns out it was covered by warranty, so it didn't cost anything. The waiting room was comfortable and had snacks and coffee, etc. The service advisor kept me informed as the work was being done. And the car was washed and vacuumed before I got it back. More

Excellent place to purchase and service your Mercedes Benz Wonderful people over at Mercedes of Manchester definitely recommend it very helpful and a great costumer service I’ve serviced my car plenty of times Wonderful people over at Mercedes of Manchester definitely recommend it very helpful and a great costumer service I’ve serviced my car plenty of times with them More

Service for Benz Not a premium dealer, merely a premium brand with Yugo service levels. Try and charge you a loaner fee, I’ve owned every premium brand and this was th Not a premium dealer, merely a premium brand with Yugo service levels. Try and charge you a loaner fee, I’ve owned every premium brand and this was the first time I’ve seen that. Then the service manager tried to tell my wife that he’ll show her the expense report and it’s costly to have loaners, isn’t that why you pay a premium at the dealer for service? Isn’t that why you buy a premium brand for premium service without compromise or in this case whining? Stay away from this racket. More

Perfect My wife brought my car in for service and they impressed her with their politeness and promptness. Their service was what we expected from a MB dealer My wife brought my car in for service and they impressed her with their politeness and promptness. Their service was what we expected from a MB dealership and they did not disappoint. More

5B service Very accommodating and sensitive to my time. Provided courtesy shuttle for drop off and pick up. All staff were professional and courteous. Estimate o Very accommodating and sensitive to my time. Provided courtesy shuttle for drop off and pick up. All staff were professional and courteous. Estimate of cost was accurate albeit different than what was quoted over the phone. More

patient and professional No pressure , kara was very patient with us on making a decision. When ready the team did everything to get us the car WE chose. No pressure , kara was very patient with us on making a decision. When ready the team did everything to get us the car WE chose. More