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Mercedes-Benz of Marin

San Rafael, CA

4.8
396 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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396 Reviews of Mercedes-Benz of Marin

August 01, 2024

Bought my first Mercedes in 2006 and second in 2008 , so I’ve been coming here for a long time because of excellent service More

by irishseas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Sanyos
Aug 02, 2024 -

Mercedes-Benz of Marin responded

Thank you for your loyalty and continued support of Mercedes-Benz of Marin! We're glad to hear that our excellent service keeps bringing you back. Enjoy your ride!

July 31, 2024

When I come in for service, I always ask for Angelo because he always so great and has excellent customer service More

by Marena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Jul 31, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Angelo consistently provides excellent service during your visits to Mercedes-Benz of Marin. Thank you for sharing this positive feedback!

July 31, 2024

Mick was an amazing help when I came in to the Marin location. Couldn’t ask for more I’m grateful for the help much appreciate More

by Mike Da Silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Aug 01, 2024 -

Mercedes-Benz of Marin responded

Mike, we're delighted to hear Mick provided such excellent assistance at Mercedes-Benz of Marin. Thanks for sharing your experience!

July 30, 2024

This service department went above and waaay beyond to make my car like new! Eliseo Estrada and his team are simply the best. Professionals to a tee. They were so considerate of my needs and took care to More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jul 30, 2024 -

Mercedes-Benz of Marin responded

Karen, we're delighted to hear that Eliseo Estrada and the team at Mercedes-Benz of Marin provided exceptional service for your car. Thanks for sharing such a glowing review!

July 29, 2024

Took 4 days to perform less than 1 day of actual service. Waited 30 minutes to get checked in for my scheduled appointment. Nothing done day 1. End of day 2 I was informed of necessary repairs. Day 3 work st More

by rnaventi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mick palmero
Jul 29, 2024 -

Mercedes-Benz of Marin responded

We apologize for the delays you experienced during your service visit. We strive to provide timely and efficient service, so it's disappointing to hear about this extended timeline. If you'd like to discuss further or have any additional concerns, please reach out at your convenience. Thank you, Leadership Team - customerexperience@swickard.com

July 27, 2024

Professional. Knowledgeable. Friendly. My service advisor knows my preferences and concerns and always takes time listen understand and do his best to resolve any More

by robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAX LOFARO, Eliseo Estrada, Angelo Gomez
Jul 29, 2024 -

Mercedes-Benz of Marin responded

Robin, we're delighted to hear that our team at Mercedes-Benz of Marin has earned your trust and confidence. Thanks for sharing such positive feedback!

July 27, 2024

I been bring my car for service with this dealership for the last 8 years, never have any problems. The services representative are always very professional and keep you up to date regarding my car. Th More

by elew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Jul 29, 2024 -

Mercedes-Benz of Marin responded

Thank you for your loyalty over the past 8 years! We're delighted to hear that Angelo and our team at Mercedes-Benz of Marin provided professional service. We appreciate your continued trust in us!

July 26, 2024

Joe Maligat, my Service Advisor was just great! Very good listener and explained everything I needed to know about the service. Car was even ready earlier than expected, so kudos to the whole team! More

by Dhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat
Jul 26, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Joe and the team at Mercedes-Benz of Marin provided excellent service! Thanks for sharing your positive experience with us.

July 26, 2024

The service team and my advisor was knowledgeable and helpful. Great service from this excellent team! More

by dka976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arliegh and Joe
Jul 29, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that our service team at Mercedes-Benz of Marin provided knowledgeable and helpful assistance. Thanks for the great feedback!

July 24, 2024

Nice and friendly people to work with, they earned my trust and ai am happy to bring my car to Marin Mercedes for servicing More

by Annie.cheung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 25, 2024 -

Mercedes-Benz of Marin responded

Annie, we're delighted to hear that our team at Mercedes-Benz of Marin earned your trust and made you feel welcome. Thanks for choosing us for your car servicing needs!

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