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Mercedes-Benz of Marin

San Rafael, CA

4.8
396 Reviews
Call Dealership (628) 336-2023
View Awards

540 Francisco Blvd W

San Rafael, CA

94901

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396 Reviews of Mercedes-Benz of Marin

August 14, 2024

Donald Murphy was thorough, prompt, and helpful. Made taking my car in quick and easy More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy 5 star
Report | Print
Aug 15, 2024 -

Mercedes-Benz of Marin responded

Ken, thank you for sharing your 5-star rating of Mercedes-Benz of Marin! We will pass along your kind words to Donald. Safe travels!

August 13, 2024

My service adviser Lilliana fixed all problems that the dealer from whom I bought the car could not with many attempts. I was given a brand new loaner. I will not go anywhere else for future service More

by Roberthetland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilliana
Report | Print
Aug 14, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Lilliana and the team at Mercedes-Benz of Marin were able to resolve your issues so effectively. We thank you for choosing us for your service needs, and look forward to assisting you again in the future!

August 12, 2024

Service was great and Eliseo was fsntastic. Car was serviced and I felt great getting into my car even though it has 98000 miles on it. More

by rjellis40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Aug 12, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Eliseo and the team at Mercedes-Benz of Marin provided you with fantastic service. Thanks for sharing your experience, and we're glad you're enjoying your car!

August 08, 2024

Great customer service and a quick resolution to my mercedes app issue. My car and the app work great. More

by sfcidustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Aug 09, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that our team at Mercedes-Benz of Marin provided great customer service and resolved your app issue quickly. Enjoy the seamless experience with your car and app!

August 06, 2024

Personal attention by Angelo Gomez and prompt service. Having a loaner available is helpful too. More

by Nader E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Report | Print
Aug 07, 2024 -

Mercedes-Benz of Marin responded

We are glad to hear that Angelo provided attentive service. Thanks for choosing Mercedes-Benz of Marin!

August 04, 2024

Angelo is a great service representative. He keeps you informed and he is very pleasant. He has been my service representative for a few years and I have never had a complaint. More

by sherryeileen
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Report | Print
Aug 05, 2024 -

Mercedes-Benz of Marin responded

Sherry, we're glad to hear Angelo has consistently provided you with excellent service at Mercedes-Benz of Marin. Thanks for your continued trust and support!

August 03, 2024

Great experience and service from Mick. Thank you for your communication and professionalism. Car serviced to my standards. More

by Kristina.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Report | Print
Aug 05, 2024 -

Mercedes-Benz of Marin responded

Kristina, we're delighted to hear Mick provided excellent service at Mercedes-Benz of Marin. Thanks for sharing your positive experience!

August 02, 2024

Great service experience. I forgot my $150 off service coupon but they applied it anyway. Found a torn CV boot and before even telling me, Liliana had the part ordered and got More

by Dez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
Report | Print
Aug 05, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear about your positive service experience at Mercedes-Benz of Marin! It's great that Liliana went above and beyond to ensure you received the best care and savings. Thanks for sharing this wonderful feedback!

August 02, 2024

Very polite staff very clean and efficient. Plenty of people on staff to assist.Service advisor Eliseo is top notch. More

by phirschhorn291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Aug 02, 2024 -

Mercedes-Benz of Marin responded

Thank you for the kind words! We're delighted to hear that Eliseo and our team at Mercedes-Benz of Marin provided excellent service. We appreciate your support!

Aug 02, 2024 -

phirschhorn291 responded

You are quite welcome and thanks to your service staff and especially Eliseo for making service a pleasant experience

August 01, 2024

It was great, got the car back sooner than predicted … Joe was great keeping me posted on how it was going More

by Dyonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Aug 01, 2024 -

Mercedes-Benz of Marin responded

Dyonne, we're glad to hear Joe kept you updated and that your car was ready ahead of schedule at Mercedes-Benz of Marin. Thanks for sharing!

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