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Mercedes-Benz of Marin

San Rafael, CA

4.8
396 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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396 Reviews of Mercedes-Benz of Marin

April 02, 2025

Angelo my service adviser was friendly, informative and professional. He kept me informed to the progress of my repair. The service lounge is very comfortable while waiting and really good coffee and sna More

by rwpirie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Apr 03, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that Angelo provided you with such a positive experience at Mercedes-Benz of Marin. It's great to know you enjoyed the service lounge and amenities while waiting for your repair. Thank you for sharing this feedback!

April 02, 2025

Nick was my service coordinator and he did a great job. Everything was completed quickly and at a very reasonable price. More

by nikkisimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 03, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that Nick provided you with efficient and reasonably priced service at Mercedes-Benz of Marin. Thank you for sharing your experience!

April 02, 2025

Service was prompt friendly and efficient. Donald kept me informed on the progress and completion. More

by jenniferbenham68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Apr 03, 2025 -

Mercedes-Benz of Marin responded

Jennifer, thank you for leaving Mercedes-Benz of Marin a five-star review! It's wonderful to know that Donald was friendly and efficient.

April 01, 2025

Service was done promptly and throughly. Service adviser Angelo throughly explained service to be done and prioritized the big ticket items. More

by Tim H
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Apr 02, 2025 -

Mercedes-Benz of Marin responded

Tim, we're delighted to hear that Angelo provided you with thorough and prompt service at Mercedes-Benz of Marin. Thank you for sharing your experience!

April 01, 2025

First class Dealership! Pleasant waiting area and pleasant staff. I would not go anywhere else! More

by Dhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Apr 02, 2025 -

Mercedes-Benz of Marin responded

Thanks for the 5 star review. We hope to see you again at Mercedes-Benz of Marin!

April 01, 2025

Mercedes Marin is amazing and has the best service. Ask for Tuyen!! He was incredibly helpful, friendly and efficient!! More

by hcsh52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuyen
Apr 02, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that Tuyen provided such helpful and efficient service at Mercedes-Benz of Marin! Thank you for the kind words, and we hope you continue to enjoy your experience with us.

April 01, 2025

Mick gave us clear explanations for the work needed for my husband’s beloved roadster. All work was done to our complete satisfaction. Excellent service! More

by mettewong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Apr 02, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that Mick provided excellent service and clear explanations at Mercedes-Benz of Marin. Thank you for sharing your positive experience with us!

March 31, 2025

All associates are helpful and considerate. Expectations are set up and commitments met within a reasonable timeframe. More

by MJPeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Apr 01, 2025 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience with us at Mercedes-Benz of Marin! We're delighted to know our team was helpful and met all expectations. We appreciate your support and look forward to serving you again in the future!

March 29, 2025

The Mercedes-Benz of Marin dealership service department is relaxed and efficient. My service experience was outstanding. More

by politan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuyen Ta - 5 stars
Mar 31, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that your service experience at Mercedes-Benz of Marin was outstanding! Our team strives to provide a relaxed and efficient environment for all our customers. Thank you for sharing your feedback!

March 28, 2025

Eliseo top of his class Shuttle drivers same had Mike (? ) and Vlady These surveys take time So ??? More

by claxons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Gladys shuttle guys, Eliseo Estrada
Mar 31, 2025 -

Mercedes-Benz of Marin responded

We are glad to hear that Eliseo, Mike, and Vlady provided top-notch service. Thanks for choosing Mercedes-Benz of Marin.