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Mercedes-Benz of Marin

San Rafael, CA

4.8
508 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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508 Reviews of Mercedes-Benz of Marin

December 19, 2025

Once again, an exceptional service experience with Eliseo ... his professionalism and friendliness sets industry standards ... keep up the great work. More

by caesarusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Dec 19, 2025 -

Mercedes-Benz of Marin responded

Thank you for sharing your praise of Eliseo! We are grateful to have you as a customer and we look forward to assisting you again at Mercedes-Benz of Marin! Thank You, Customer Experience Management customerexperience@swickard.com

December 09, 2025

Exceptional service, great customer service and The best service advisor Angelo Gomes. Outside of that, there is one thing that really surprised me, The dealer now charges a fee for paying with credit, gue More

by Ruksmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Dec 10, 2025 -

Mercedes-Benz of Marin responded

We are delighted to hear that you worked well with Angelo; we will surely pass along your kind words to him. Regarding the credit card fee, it is true that we have implemented a minimum fee for those specific transactions, but we'd be happy to talk through any questions you may have if they arise in the future. Thank you for choosing Mercedes-Benz of Marin. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

December 07, 2025

Service advisor Don Murphy was upbeat and professional, providing excellent customer care. When I made my appointment I requested a loaner car and unfortunately there wasn’t one available. I was pretty irr More

by Celine017
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy
Dec 08, 2025 -

Mercedes-Benz of Marin responded

Hi Celine! We're sorry for the mix-up with the loaner car, but thrilled to hear Don and the team took care of you so well. We hope to see you again at Mercedes-Benz of Marin! Thank You, Customer Experience Management customerexperience@swickard.com

December 06, 2025

They are very competent and thorough. Fair priced and even cleaned my car and have me a ride to pick it up. More

by bassman_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weiss
Dec 08, 2025 -

Mercedes-Benz of Marin responded

Thank you so much for sharing your feedback! We’re happy to hear the team was thorough and competent, at a fair price, as well as the added cleaning services and transportation. We appreciate your business! See you next time at Mercedes-Benz of Marin! Thank You, Customer Experience Management customerexperience@swickard.com

December 06, 2025

Personalized, helpful, willing to go with economic decision about repairs. Brought car back to my house and gave me ride home 25 minutes away. More

by irasteinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
Dec 08, 2025 -

Mercedes-Benz of Marin responded

It's great to hear that our team went the extra mile to assist you. We appreciate your kind words and your business! Thank you from all of us at Mercedes-Benz of Marin! Thank You, Customer Experience Management customerexperience@swickard.com

December 05, 2025

Great Service. Don was a great communicator and very professional. I Highly recommend this dealership. More

by hstobo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy
Dec 08, 2025 -

Mercedes-Benz of Marin responded

We're grateful for your recommendation of Don and the team! See you again at Mercedes-Benz of Marin! Thank You, Customer Experience Management customerexperience@swickard.com

December 03, 2025

I had a great experience at Mercedes Benz in Marin. Love the car I bought. Everyone has been very professional. More

by kimberlykschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Dec 03, 2025 -

Mercedes-Benz of Marin responded

Congratulations on your new car, Kimberly! We are thrilled to hear that you had a professional and enjoyable experience with our team. Thank you for choosing Mercedes-Benz of Marin, we wish you safe travels ahead! Thank You, Customer Experience Management customerexperience@swickard.com

December 02, 2025

The customer service was fabulous this time. I received great advice from my adviser Weiss. He provided a loaner and kept me informed on the status of my vehicle. The video they provided was ext More

by brendadalila123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weiss
Dec 03, 2025 -

Mercedes-Benz of Marin responded

Thank you for sharing your review of Weiss and the team, Brenda! We appreciate your business and look forward to seeing you again at Mercedes-Benz of Marin. Thank You, Customer Experience Management customerexperience@swickard.com

November 29, 2025

I have been a customer of MB of Marin for over 20 yers and can say that it is one of the very best auto dealerships Marin County.has ever had. Ask for Eliseo Estrada in the service department: he’s the b More

by emzunino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Dec 01, 2025 -

Mercedes-Benz of Marin responded

We are proud to have you as a customer, and we are so grateful for you and your business! Thank you for your continued loyalty and trust in Mercedes-Benz of Marin. We will pass along your kind words to Eliseo. He will be excited to hear it. See you next time! Thank you, Customer Experience Management customerexperience@swickard.com

November 27, 2025

Angelo provides the best customer service. I’ve been going to this dealership for years and he is one of the best ever! More

by shari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada, TRACI CRESPO, Angelo Gomez
Dec 01, 2025 -

Mercedes-Benz of Marin responded

Thanks for the shining review, Shari! We are thrilled to hear Angelo provided such an excellent experience. We look forward to welcoming you back to Mercedes-Benz of Marin next time! Thank You, Customer Experience Management customerexperience@swickard.com

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