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Mercedes-Benz of Marin

San Rafael, CA

4.5
155 Reviews
Call Dealership (628) 336-2023

540 Francisco Blvd W

San Rafael, CA

94901

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155 Reviews of Mercedes-Benz of Marin

April 05, 2024

My service advisor, Angelo Gomez is outstanding. He is always very helpful and the car is ready as promised. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Report | Print
Apr 09, 2024 -

Mercedes-Benz of Marin responded

Anita, it's great to know that Angelo was able to provide you with the excellent service we strive for at Mercedes-Benz of Marin. We appreciate your feedback and look forward to assisting you in the future!

Helpful
April 04, 2024

Wonderful svc & staff. Very nice customer lounge with great coffee. I my Advisor Angelo is amazing. I live in San Francisco.. the bridge toll totally worth the trek over More

by Beewax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff from front desk to service helpful friendly. , Angelo Gomez
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Apr 04, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know you've had a great experience with us at Mercedes-Benz of Marin, and that Angelo has been able to assist you well. We appreciate your loyalty over the years! Safe travels back across the bridge - we'll keep the coffee hot for next time!

Helpful
April 04, 2024

Angelo, the service advisor, is very attentive, and well informed about automobiles. His personality is pleasant, and never troubled by the complexities of his work. More

by Hreidshaw
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Report | Print
Apr 04, 2024 -

Mercedes-Benz of Marin responded

We're delighted to know that Angelo's attentive service and automotive knowledge made your experience at Mercedes-Benz of Marin a positive one. Thanks for the great review!

Helpful
April 03, 2024

They were very responsive and kept me updated while working on my car. I appreciated the attention to detail, and the beautiful, clean car they returned to me. More

by DH
Recommend Dealer
Yes
Employees Worked With
Donald-Service
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Apr 03, 2024 -

Mercedes-Benz of Marin responded

We're glad to know you appreciated our attention to detail and communication at Mercedes-Benz of Marin. It's always a pleasure ensuring your car is returned in pristine condition! Thanks for the review.

Helpful
April 02, 2024

Excellent and professional service! Always a pleasure to work with Angelo and staff at Marin Mercedes Benz dealership! More

by bpeterson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Report | Print
Apr 03, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know you had a great experience with Angelo and our team at Mercedes-Benz of Marin. Thanks for the positive feedback, we appreciate it!

Helpful
March 28, 2024

they all ways try to be accommodating- they are often hindered by he inability to obtain parts from MBZ More

by pamelabscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MAX LOFARO, Eliseo Estrada
Report | Print
Mar 29, 2024 -

Mercedes-Benz of Marin responded

Pamela, we appreciate your understanding and patience with the parts issue. Our team at Mercedes-Benz of Marin always strives to provide top-notch service, even when faced with challenges. Thank you for sharing your experience!

Helpful
March 24, 2024

Great staff. Prompt service and excellent work.i would highly recommend them. They reinforce my confidence in the Mercedes product. More

by robertesulpizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
Mar 25, 2024 -

Mercedes-Benz of Marin responded

Robert, we're glad to know our team at Mercedes-Benz of Marin was able to provide you with prompt and excellent service! Your recommendation means a lot and we're honored to have restored your confidence in Mercedes-Benz. Safe travels!

Helpful
March 23, 2024

Lily has been amazing and nothing short of awesome. She always understands the problem in the car and never delivers the car without fixing that problem. Delivery has been quick and the car is always c More

by Jaubair4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
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Mar 25, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that you had a great experience with Lily at Mercedes-Benz of Marin! It's wonderful to see your recommendation and we appreciate the 5-star review. Safe travels in your freshly serviced vehicle!

Helpful
March 23, 2024

I was able to bring my car in the morning after I called, and the service was done quickly while I waited. Eliseo is excellent! More

by jerryschlegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Mar 25, 2024 -

Mercedes-Benz of Marin responded

Jerry, it's great to know that Eliseo and our team at Mercedes-Benz of Marin were able to provide you with quick and efficient service. Thanks for the review!

Helpful
March 19, 2024

Lilly is the best ! ! Kept us informed all the way. The dealership is so lucky to have her!! More

by kimtyning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilly
Report | Print
Mar 20, 2024 -

Mercedes-Benz of Marin responded

It's great to hear that Lilly was informative and left a standout impression. Thank you for sharing and leaving Mercedes-Benz of Marin a five-star review!

Helpful
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