Mercedes-Benz of Marin
San Rafael, CA
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510 Reviews of Mercedes-Benz of Marin
Weis Popal immediately recognized what service issues existed, kept me informed and updated, and arranged for pick up and delivery. He is friendly, knowledgeable, and so helpful. I absolutely give him my existed, kept me informed and updated, and arranged for pick up and delivery. He is friendly, knowledgeable, and so helpful. I absolutely give him my highest recommendation!!! More
Once again, an exceptional service experience with Eliseo ... his professionalism and friendliness sets industry standards ... keep up the great work. ... his professionalism and friendliness sets industry standards ... keep up the great work. More
Exceptional service, great customer service and The best service advisor Angelo Gomes. Outside of that, there is one thing that really surprised me, The dealer now charges a fee for paying with credit, gue service advisor Angelo Gomes. Outside of that, there is one thing that really surprised me, The dealer now charges a fee for paying with credit, guess it’s time to get a debit card or bring cash for next service. More
Service advisor Don Murphy was upbeat and professional, providing excellent customer care. When I made my appointment I requested a loaner car and unfortunately there wasn’t one available. I was pretty irr providing excellent customer care. When I made my appointment I requested a loaner car and unfortunately there wasn’t one available. I was pretty irritated and he was genuinely apologetic and understanding and promised the service wouldn’t take long. They also did a great job washing my car. It looked great! More
Personalized, helpful, willing to go with economic decision about repairs. Brought car back to my house and gave me ride home 25 minutes away. decision about repairs. Brought car back to my house and gave me ride home 25 minutes away. More
The customer service was fabulous this time. I received great advice from my adviser Weiss. He provided a loaner and kept me informed on the status of my vehicle. The video they provided was ext I received great advice from my adviser Weiss. He provided a loaner and kept me informed on the status of my vehicle. The video they provided was extremely helpful. Love this Mercedes dealership! More


