Mercedes-Benz of Marin
San Rafael, CA
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508 Reviews of Mercedes-Benz of Marin
Once again, an exceptional service experience with Eliseo ... his professionalism and friendliness sets industry standards ... keep up the great work. ... his professionalism and friendliness sets industry standards ... keep up the great work. More
Exceptional service, great customer service and The best service advisor Angelo Gomes. Outside of that, there is one thing that really surprised me, The dealer now charges a fee for paying with credit, gue service advisor Angelo Gomes. Outside of that, there is one thing that really surprised me, The dealer now charges a fee for paying with credit, guess it’s time to get a debit card or bring cash for next service. More
Service advisor Don Murphy was upbeat and professional, providing excellent customer care. When I made my appointment I requested a loaner car and unfortunately there wasn’t one available. I was pretty irr providing excellent customer care. When I made my appointment I requested a loaner car and unfortunately there wasn’t one available. I was pretty irritated and he was genuinely apologetic and understanding and promised the service wouldn’t take long. They also did a great job washing my car. It looked great! More
Personalized, helpful, willing to go with economic decision about repairs. Brought car back to my house and gave me ride home 25 minutes away. decision about repairs. Brought car back to my house and gave me ride home 25 minutes away. More
The customer service was fabulous this time. I received great advice from my adviser Weiss. He provided a loaner and kept me informed on the status of my vehicle. The video they provided was ext I received great advice from my adviser Weiss. He provided a loaner and kept me informed on the status of my vehicle. The video they provided was extremely helpful. Love this Mercedes dealership! More
I have been a customer of MB of Marin for over 20 yers and can say that it is one of the very best auto dealerships Marin County.has ever had. Ask for Eliseo Estrada in the service department: he’s the b and can say that it is one of the very best auto dealerships Marin County.has ever had. Ask for Eliseo Estrada in the service department: he’s the best service representative in the industry. Eliseo is the most knowledgeable service rep I have ever met and he consistently meets or exceeds my expectations. I strongly recommend this dealership and Eliseo Estrada. More


