
Mercedes-Benz of Marin
San Rafael, CA
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400 Reviews of Mercedes-Benz of Marin
Mercedes of Marin is a great dealership. Their service department is excellent. Our service advisor, Eliseo Estrada, has been there 25+ years and he is the primary reason we have purchased Their service department is excellent. Our service advisor, Eliseo Estrada, has been there 25+ years and he is the primary reason we have purchased over 10 Mercedes vehicles. More
Although it did take a week due to ordering parts, my car sunroof was successfully repaired. Thank you, thank you, thank you Eliseo, you are the best! sunroof was successfully repaired. Thank you, thank you, thank you Eliseo, you are the best! More
Have seen many dealerships in my time and this is by far one of the best run dealerships the service and attention to detail is at the very highest thank you one of the best run dealerships the service and attention to detail is at the very highest thank you More
My experience was outstanding, positive, transparent, and always keeping me updated. Joe Maligat provided Outstanding customer service and reviewed with me the issues I had with my suv. Joe was nice enough t always keeping me updated. Joe Maligat provided Outstanding customer service and reviewed with me the issues I had with my suv. Joe was nice enough to take me into the shop to show me the damaged wheel hub. Joe could tell I was upset at the extensive damage and assured me they would fix the problem. Joe was very transparent and always updating me on the progress of my car repair. This was my first time going to Mercedes of Marin and it was a positive experience for me. Thank you Joe for all Hour help and guidance with regards to my tires and wheel hub. Because of the great customer service experience, I plan to bring my car in for all service maintence. More
Liliana was great! She was very professional and efficient. There was no wait as I drove in. Loved the coffee machine and snacks while I waited for my car to be service She was very professional and efficient. There was no wait as I drove in. Loved the coffee machine and snacks while I waited for my car to be serviced. More
I was greeted by a very friendly service agent. All work was explained in advance and in detail to receive my approval, which they did, before the work started. I was provided a loaner vehicle, whi All work was explained in advance and in detail to receive my approval, which they did, before the work started. I was provided a loaner vehicle, which was clean and full of gas. The A1 service was completed in a timely fashion followed by a notification of the completed work. I’m very satisfied with the service and look to king forward to the next visit. More