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Mercedes-Benz of Marin

San Rafael, CA

4.8
400 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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400 Reviews of Mercedes-Benz of Marin

June 30, 2024

Mercedes of Marin is a great dealership. Their service department is excellent. Our service advisor, Eliseo Estrada, has been there 25+ years and he is the primary reason we have purchased More

by alanspieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jul 01, 2024 -

Mercedes-Benz of Marin responded

Alan, we're delighted to hear that Eliseo and our service department at Mercedes-Benz of Marin have earned your loyalty over the years. Thank you for sharing such wonderful feedback!

June 30, 2024

Although it did take a week due to ordering parts, my car sunroof was successfully repaired. Thank you, thank you, thank you Eliseo, you are the best! More

by Jeannie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jul 01, 2024 -

Mercedes-Benz of Marin responded

Jeannie, we're glad to hear Eliseo took great care of your sunroof repair at Mercedes-Benz of Marin. Thanks for the positive feedback!

June 30, 2024

Have seen many dealerships in my time and this is by far one of the best run dealerships the service and attention to detail is at the very highest thank you More

by petebrosig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jul 01, 2024 -

Mercedes-Benz of Marin responded

Thank you for the fantastic feedback! We're delighted to hear that our service and attention to detail stood out during your visit at Mercedes-Benz of Marin. We appreciate your support!

June 30, 2024

Outstanding attention to detail. Couldn’t have been better and a great loner car Thank you More

by sfo94115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jul 01, 2024 -

Mercedes-Benz of Marin responded

Thank you for taking the time to share about your positive experience at Mercedes-Benz of Marin! We are glad you appreciated the loaner and are satisfied with our services.

June 29, 2024

Great place to bring Your vehicle for service amazing team great cars & Outstanding service. Thank you MB of Marin More

by saschatsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Jul 01, 2024 -

Mercedes-Benz of Marin responded

Sascha, thanks for the kind words! We're glad to hear you had an outstanding experience with our team at Mercedes-Benz of Marin. Safe travels!

June 28, 2024

My experience was outstanding, positive, transparent, and always keeping me updated. Joe Maligat provided Outstanding customer service and reviewed with me the issues I had with my suv. Joe was nice enough t More

by mbaca928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat - Service Advisor
Jun 30, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Joe and the team at Mercedes-Benz of Marin provided such a positive and transparent experience for your first visit. Thank you for trusting us with your SUV's repairs, and we look forward to assisting you with all future maintenance needs!

June 28, 2024

Liliana was great! She was very professional and efficient. There was no wait as I drove in. Loved the coffee machine and snacks while I waited for my car to be service More

by Emily & Bob Heller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
Jun 30, 2024 -

Mercedes-Benz of Marin responded

Emily & Bob, we're delighted to hear that Liliana provided such a professional and efficient experience at Mercedes-Benz of Marin. Enjoy those coffee machine perks on your next visit!

June 28, 2024

I was greeted by a very friendly service agent. All work was explained in advance and in detail to receive my approval, which they did, before the work started. I was provided a loaner vehicle, whi More

by sayoubpour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 30, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that you had a positive experience with our team at Mercedes-Benz of Marin. Thanks for sharing your feedback and we look forward to serving you again!

June 28, 2024

I work with Don Murphy. He is great to work with. He truly is an assist to Mercedes Benz of Marin. More

by Jeanette Caito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy, FRANK ANDRETTA
Jun 30, 2024 -

Mercedes-Benz of Marin responded

Jeanette, we are so pleased to hear that you had a five-star experience! Thanks for choosing Mercedes-Benz of Marin and giving a shoutout to Don.

June 27, 2024

Good full service. Good communication . A bit of looking for extra services/ problems to bill for. More

by Sarravisions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 27, 2024 -

Mercedes-Benz of Marin responded

Thank you for leaving Mercedes-Benz of Marin a four-star review! We appreciate your feedback and look forward to assisting you next time. Safe travels!

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