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Mercedes-Benz of Marin

San Rafael, CA

4.8
400 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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400 Reviews of Mercedes-Benz of Marin

June 27, 2024

Quality Service and Cleanliness. Wes handled my punctured tire episode with calmness and efficiency. Best reason to own a Mercedes is to take it to the shop once in a while. Best se More

by saritampatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Caroll, Eliseo Estrada, TRACI CRESPO
Jun 27, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Wes provided such excellent service during your visit to Mercedes-Benz of Marin. Thank you for sharing this positive feedback, and we're glad we could assist with your tire issue efficiently!

June 27, 2024

Eliseo is great ! Very responsive and good follow up . He found me the loaner car I needed to fit in my garage !! Location is convenient . More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jun 27, 2024 -

Mercedes-Benz of Marin responded

Mary, we're delighted to hear that Eliseo provided such excellent service at Mercedes-Benz of Marin. Thanks for sharing your positive experience!

June 25, 2024

Very smooth experience, with strong communication. I was impressed with the operations and professionalism of the staff. More

by Neil.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Jun 25, 2024 -

Mercedes-Benz of Marin responded

Neil, we're delighted to hear that you had a smooth experience with our team at Mercedes-Benz of Marin. Thanks for sharing your positive feedback!

June 25, 2024

Lilli was great and we will be back there for our service needs. The 5 star rating is for her. More

by JR
Service Communication
Recommend Dealer
Yes
Employees Worked With
LILIANA GRIFFIS
Jun 26, 2024 -

Mercedes-Benz of Marin responded

We are glad to hear that Lilli was great to work with. She and the Mercedes-Benz of Marin team look forward to assisting you in the future.

June 21, 2024

I have a 10 year old Mercedes that I plan on keeping until one of us dies first.. I hadn’t had work done for quite sometime. Just as I’m headed to my 50 year high school reunion I heard a very loud nose More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Griffis
Jun 24, 2024 -

Mercedes-Benz of Marin responded

Shirley, we're delighted to hear that Liliana and the team at Mercedes-Benz of Marin could assist you in such a timely manner. Thanks for sharing your experience, and we hope you had a wonderful time at your reunion!

June 20, 2024

Mercedes-Benz of Marin are professional, courteous and excellent in their workmanship. I highly recommend them. More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAX LOFARO
Jun 20, 2024 -

Mercedes-Benz of Marin responded

Lily, thank you for the high recommendation! We're delighted to hear that our team at Mercedes-Benz of Marin provided such a positive experience.

June 20, 2024

Great customer service. We felt good about our experience at Mercedes of Marin. Sandra was amazing to work with. More

by lyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafa, Sandra, Alex
Jun 21, 2024 -

Mercedes-Benz of Marin responded

Lyn, we're delighted to hear that Sandra provided you with great customer service at Mercedes-Benz of Marin. Thanks for sharing your positive experience!

June 18, 2024

Wesley took care of my needs and my car situation thank you so much I appreciate Marin Dealerships More

by Lajonscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Welsey
Jun 18, 2024 -

Mercedes-Benz of Marin responded

Lajon, thank you for taking the time to review Mercedes-Benz of Marin! It really means a lot to hear that you're happy - we'll be sure your kind words reach Wesley.

June 18, 2024

Friendly, professional service advisor with great communication and with a five star service. Don makes me and my daughter feel like family every time we need to drop off my car. Thank you for makin More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Jun 18, 2024 -

Mercedes-Benz of Marin responded

Margaret, we're delighted to hear that Don and the team at Mercedes-Benz of Marin make you feel like family with their outstanding service. Thank you for sharing your experience!

June 17, 2024

Good service. Loaner car available. Car washed by dealer after service. Helpful kind service representative. More

by d.cason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 18, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your positive experience with Mercedes-Benz of Marin! We're glad to hear our team provided good service and that the loaner car and wash were helpful. We appreciate your support!

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