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Mercedes-Benz of Marin

San Rafael, CA

4.8
420 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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420 Reviews of Mercedes-Benz of Marin

July 11, 2024

My service person Liliana did a great job. She is the best advisor I’ve ever had. She is a real credit to MBZ and RAB. More

by sbradley0429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana in the service department
Jul 11, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Liliana provided exceptional service at Mercedes-Benz of Marin. Thank you for sharing your positive experience!

July 11, 2024

Was able to schedule an appointment easily to service my car. Angelo Gomez kept me advised on the repairs that were needed. More

by Jeff Lyttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Jul 12, 2024 -

Mercedes-Benz of Marin responded

Jeff, we're glad to hear Angelo made your service experience smooth and kept you informed at Mercedes-Benz of Marin. Thanks for sharing!

July 11, 2024

Joe and my shuttle driver were fantastic! They both were kind, responsive and highly professional. Mercedes is lucky to have them as employees. More

by cynthia abesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat
Jul 12, 2024 -

Mercedes-Benz of Marin responded

Cynthia, thank you for recognizing Joe and our shuttle driver! We're proud to have such dedicated team members at Mercedes-Benz of Marin. Safe travels!

July 11, 2024

Dealership is great! they are thorough and complete things in a timely manner. Eliseo is a wonderful service advisor. More

by paulanittolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jul 12, 2024 -

Mercedes-Benz of Marin responded

Paula, we're delighted to hear that Eliseo and the team at Mercedes-Benz of Marin provided you with thorough and timely service. Thanks for sharing your experience!

July 09, 2024

Excellent service great response on scheduling my appointment having a vehicle ready for me to use , when my vehicle was being repaired, More

by bmoe2632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Jul 10, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your positive experience! We're glad to hear that our team at Mercedes-Benz of Marin provided excellent service and made the process smooth for you. We appreciate your support!

July 08, 2024

Great customer service. Liliana was understanding to my needs. She provided great care and attention to details. More

by maritzaguerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana , STEVEN DREW, PETER ANSELL
Jul 08, 2024 -

Mercedes-Benz of Marin responded

Maritza, we're delighted to hear that Liliana provided such attentive service at Mercedes-Benz of Marin. Thanks for sharing your positive experience!

July 04, 2024

They are very kind and also they provided good service. I like their show room, very clean and simple Excellent service More

by taxdny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FRANK ANDRETTA
Jul 05, 2024 -

Mercedes-Benz of Marin responded

Thank you for the kind words! We're delighted to hear that you enjoyed our showroom and received excellent service at Mercedes-Benz of Marin. We appreciate your support!

July 03, 2024

Liliana was very attentive and conscientious of our time, even set the stereo in the loaner car to my wife's favorite station...that attention to detail is very appreciated, and unfortunately rare these days More

by pullaqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
Jul 03, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Liliana's attention to detail and efficiency made your experience at Mercedes-Benz of Marin a positive one. Thank you for sharing!

June 30, 2024

It has always been a great experience with Mercedes. I was explained the entire billing invoice for the services done well in advance. Was also delivered my vehicle on time. Very friendly staff. Thanks More

by priya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRACI CRESPO
Jul 01, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that you had a great experience with us at Mercedes-Benz of Marin, Priya! Our team always aims to provide clear communication and timely service. Thanks for your kind words!

June 30, 2024

Liliana W@s grear took care of my needs and provided a loaner car good job More

by Davidleslie66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana GRIFFIS
Jul 01, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Liliana offered attentive service and a loaner vehicle! Thank you for choosing Mercedes-Benz of Marin. Safe travels!

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