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Mercedes-Benz of Marin

San Rafael, CA

4.8
400 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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400 Reviews of Mercedes-Benz of Marin

June 17, 2024

HD a really great experience with my service… no complaints They are very efficient and fridndly More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat. Service
Jun 18, 2024 -

Mercedes-Benz of Marin responded

Here at Mercedes-Benz of Marin, we are always thankful for positive feedback from our customers. Thank you, Nancy!

June 13, 2024

Efficient, clean, knowledgeable staff, good service managers, timely service and car wash an added bonus. More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jun 13, 2024 -

Mercedes-Benz of Marin responded

Catherine, we're delighted to hear you enjoyed the efficient and timely service at Mercedes-Benz of Marin. Thanks for highlighting our team's efforts!

June 13, 2024

Knowledgeable service personnel, welcoming environment clean facilities, ability to wait in comfortable conditions with refreshments, appreciate the mini auto detailing after service More

by lou1938sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 14, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear you enjoyed the welcoming environment and amenities at Mercedes-Benz of Marin. Thanks for sharing your positive experience with our service team!

June 12, 2024

Joe was great. Very conscientious and thorough . Very friendly. Explained everything very before and after the service. More

by meadowbigd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat
Jun 12, 2024 -

Mercedes-Benz of Marin responded

Thanks for sharing your positive experience with Joe and the team at Mercedes-Benz of Marin! We're glad to hear everything was explained clearly and thoroughly.

June 12, 2024

Courteous, efficient, professional—- Eliseo Estrada —- a Gem ! Having a Mercedes repaired is smooth as silk More

by Drdrogay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada, TRACI CRESPO
Jun 12, 2024 -

Mercedes-Benz of Marin responded

Thank you for the wonderful feedback! We're delighted to hear that Eliseo and our team at Mercedes-Benz of Marin provided a smooth and professional experience. We appreciate your support!

June 11, 2024

They are always willing to work with you and accommodate you if they can. Even if it takes longer than they say it is, they take care of you. It’s always easy to get my car in for work within a week or so. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo
Jun 11, 2024 -

Mercedes-Benz of Marin responded

Will, we're glad to hear that our team at Mercedes-Benz of Marin has been accommodating and efficient with your car service needs. Thanks for sharing your experience!

June 11, 2024

The online appointment feature was a little confusing and apparently failed to log the appointment offered. But Joe took great care of me as basically a walk-in and finished the service the same day. More

by jimm4279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Marigat
Jun 12, 2024 -

Mercedes-Benz of Marin responded

Thanks for sharing your experience! We're glad Joe was able to assist you promptly and complete the service at Mercedes-Benz of Marin. Also thank you for the feedback and heads-up on our online appointment system. We'll look into improving it. Thank You, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

June 11, 2024

The service staff at Mercedes Benz Of Marin always provides Five Star service! From Eliseo providing excellent recommendations on maintaining an older model low mileage Benz to the ride home by Freddi More

by kmj347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie, Eliseo Estrada
Jun 12, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Eliseo and Freddie provided top-notch service at Mercedes-Benz of Marin! Thank you for sharing your positive experience with us.

June 10, 2024

I have serviced my two Mercedes here for many years. Always very efficient and helpful More

by Mbzmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jun 10, 2024 -

Mercedes-Benz of Marin responded

This review made our day. Thank you for choosing Mercedes-Benz of Marin!

June 08, 2024

Had my 8 year old car serviced without issue and minimal efforts to upsell me. Jorge was very helpful. More

by AdviceCo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 10, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience! We're glad to hear Jorge and the team at Mercedes-Benz of Marin provided helpful service without any hassle. Safe driving!

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