Mercedes-Benz of Marin

I have had very good service experience with this dealership for more than 30 years. While my service consultant has changed during that time, I am very pleased with Eliseo. He proactively reaches ou dealership for more than 30 years. While my service consultant has changed during that time, I am very pleased with Eliseo. He proactively reaches out to me and is very helpful in making service arrangements, as well as following up when my car is at Mercedes. I am a very happy customer! More

I’m always satisfied with Angelo Z. He is friendly, polite and very responsive. Please keep the water bottles with the Mercedes Logo!!! Feels more prestigious than other dealers!! He is friendly, polite and very responsive. Please keep the water bottles with the Mercedes Logo!!! Feels more prestigious than other dealers!! More

Angelo (service) is the reason I stay. The dealership has a lot of work to do to repair its repetitional damage done over the past few years. The price for service is ridiculously hi The dealership has a lot of work to do to repair its repetitional damage done over the past few years. The price for service is ridiculously high. I have had 5 tune ups in the past 5 years - but have only gone 27,700 miles; the tune-up this time was the 50k mile tune up. $1,090 for a tune up I don’t need is ridiculous. More

Purchased a CPO Electric SUV from this dealership. The salesperson Marciano Frausto was particularly professional and helpful throughout the buying process. Like any dealership if you negotiate for The salesperson Marciano Frausto was particularly professional and helpful throughout the buying process. Like any dealership if you negotiate for the best sale price and highest trade in value they are not so courteous and behave transactional. More

We were very satisfied with the service . Angelo was very professional & helpful. Ululani & Paul Jung Angelo was very professional & helpful. Ululani & Paul Jung More

My Service Advisor was excellent. Very pleasant experience! Joe was very clear explain the B service and what it covered. Very pleasant experience! Joe was very clear explain the B service and what it covered. More

I have taken my SLK 230 to Mercedes Benz of Marin for 22 years. I would not take my car anywhere else because I can always trust them 100% to be honest and truthful in evaluating the problem, performing the years. I would not take my car anywhere else because I can always trust them 100% to be honest and truthful in evaluating the problem, performing the necessary work professionally and in a timely manner, using certified MB parts. I am always treated in a friendly, welcoming courteous, never demeaning manner when I explain the reason I’m there. Customer service advisors throughout these many years are the Gold Standard. More

Amazing people and service. Donald was the very best. I always love getting my car serviced here. Donald was the very best. I always love getting my car serviced here. More

Good service; work was done as promised; good communication about status. Well done all around communication about status. Well done all around More

They are not replying to my calls when they say they will. All the info they gave me after I bought my car is incomplete. They just want to sell, and then they pretend they don't know you. will. All the info they gave me after I bought my car is incomplete. They just want to sell, and then they pretend they don't know you. More