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Mercedes-Benz of Marin

San Rafael, CA

4.8
419 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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419 Reviews of Mercedes-Benz of Marin

May 23, 2021

I had the BEST time with Mr. Chris Beam, it was quite my pleasure having him as my sales consultant. Car deal was phenomenal, Thanks. Everyone at dealership was very helpful and attentive. I hope to see the More

by RC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Inoles, Christopher Beam
May 24, 2021 -

Mercedes-Benz of Marin responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention the team @ Mercedes-Benz of Marin offered during your visit. Have a wonderful week and hurry back. Team MBM

May 22, 2021

Meet edges of Marin is a great dealership. Sales department is excellent and the service department is terrific. We have bought and serviced six cars through them and are very pleased. More

by alanspieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
May 24, 2021 -

Mercedes-Benz of Marin responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention the team @ Mercedes-Benz of Marin offered during your visit. Have a wonderful week and hurry back. Team MBM

May 19, 2021

Great experience. No pressure, fair price and Michael Poole was a pleasure to deal with. Mary Flinn in finance was great as well. The whole process was simple. More

by rosman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poole and Mary Flinn
May 19, 2021 -

Mercedes-Benz of Marin responded

Thank you so much for the shout out on DealerRater and congratulations on your recent purchase from Mercedes-Benz of Marin - Enjoy what you drive. Team MBM

May 12, 2021

Had little problems with service manager quickly sorted it out. Service Adviser failed to follow up sent no texts or returned calls for two days More

by harjitsinghrao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
May 12, 2021 -

Mercedes-Benz of Marin responded

Thank you for not giving up on the MBM team and allowing us the opportunity to review, research and handle your service visit. Please know that our Mgmt team is always here to listen. Make it a great day

May 11, 2021

My sales guy David Lu Was fabulous. He was extremely helpful , He responded to all my needs, He called me back with information on the vehicles, he returned my calls, and he was not pushy . I probably w More

by Celia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHELE MCLELLAN, DAVID LU
May 12, 2021 -

Mercedes-Benz of Marin responded

What a great way to begin our day at Mercedes-Benz of Marin with such a kind posting on DealerRater - Thank you for sharing with others about your visit. Make it a great day and enjoy what you drive - Team MBM

May 10, 2021

The best dealership experience ever and I have been buying Benz for years . It was worth 2 hours drive . They delivered what they promise i highly recommend More

by tariq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SCOTT CARTER
May 11, 2021 -

Mercedes-Benz of Marin responded

Thank you so much for the shout out on DealerRater about your visit to our Mercedes store in Marin. We know you have many choices when selecting a brand | dealer and honored you've chosen us to handle your car care needs. Make it a great day and enjoy what you drive. Team MBM

May 07, 2021

The leasing experience could not have been worse. The management, who are now gone except one, delivered a scratched, damage car that leaked forcing a filing a complaint with the motor vehicle board. The More

by Lousia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Freschet, Jose Uribe
May 07, 2021

Terrible service yet again. They screwed up the 1st service, ruined the brakes which had nothing wrong with them. Took a week to fix their 1st mistake and then they are too lazy to send their own drive More

by MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea, too many phone trees. Names not listed, Angelo Gomez
May 11, 2021 -

Mercedes-Benz of Marin responded

Our Service Manager, Robert Kane tried reaching you and has been unsuccessful. At your convenience, please feel free to contact him @ Direct: (415) 455-5525 Email: Robert.Kane@mbofmarin.com We look forward to hearing back from you

April 27, 2021

Frank did an excellent job. Very professional. I would recommend him.not pushy at all. Very pleasant. Instructions on car were excellent. A very smooth trans action. More

by Suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK ANDRETTA
Apr 27, 2021 -

Mercedes-Benz of Marin responded

Thank you for the kind posting on DealerRater and delighted to read of the caring attention provided by Frank and the team @ MBM. Have a wonderful rest of the day and enjoy what you drive

April 23, 2021

I can not offer enough praise for Eliseo Estrada in Service. I felt totally cared for during the entire repair experience. Eliseo is a refined, polite gentleman and spent lots of his personal time maki More

by NICK R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Apr 23, 2021 -

Mercedes-Benz of Marin responded

What a great way to start off our Friday - THANK YOU Nick for the shout out on DealerRater. We will make sure that Eliseo receives a copy of this review, I know it's going to make his day. Have a great weekend and hurry back - Team MBM

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