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Mercedes-Benz of Marin

San Rafael, CA

4.8
428 Reviews
Call Dealership (628) 336-2023
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540 Francisco Blvd W

San Rafael, CA

94901

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428 Reviews of Mercedes-Benz of Marin

March 23, 2024

Lily has been amazing and nothing short of awesome. She always understands the problem in the car and never delivers the car without fixing that problem. Delivery has been quick and the car is always c More

by Jaubair4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
Report | Print
Mar 25, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that you had a great experience with Lily at Mercedes-Benz of Marin! It's wonderful to see your recommendation and we appreciate the 5-star review. Safe travels in your freshly serviced vehicle!

March 23, 2024

I was able to bring my car in the morning after I called, and the service was done quickly while I waited. Eliseo is excellent! More

by jerryschlegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Mar 25, 2024 -

Mercedes-Benz of Marin responded

Jerry, it's great to know that Eliseo and our team at Mercedes-Benz of Marin were able to provide you with quick and efficient service. Thanks for the review!

March 19, 2024

Lilly is the best ! ! Kept us informed all the way. The dealership is so lucky to have her!! More

by kimtyning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilly
Report | Print
Mar 20, 2024 -

Mercedes-Benz of Marin responded

It's great to hear that Lilly was informative and left a standout impression. Thank you for sharing and leaving Mercedes-Benz of Marin a five-star review!

March 16, 2024

Liliana treated us courteously, respectfully and efficiently. Afterwards my wife said Liliana treated her like a princess. Great service. More

by Gsamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
Report | Print
Mar 18, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that Liliana provided you with such a royal experience at Mercedes-Benz of Marin! Thanks for sharing your review and we hope to see you again soon.

March 16, 2024

Fantastic service, friendly, and super accommodating. I would highly recommend Elesio and Mercedes of Marin. More

by Jleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Mar 18, 2024 -

Mercedes-Benz of Marin responded

It's great to know that Elesio and our team at Mercedes-Benz of Marin provided you with fantastic service. Thanks for recommending us!

March 12, 2024

Elisio is great! Excellent customer service all-around. Explained everything in detail which I liked very much. More

by Hecker1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Mar 13, 2024 -

Mercedes-Benz of Marin responded

We're glad to know that Elisio provided excellent service and was able to explain everything in detail for you at Mercedes-Benz of Marin. Thanks for the positive feedback!

March 09, 2024

Excellent service from beginning to end. Especially from our service rep Joe . Very satisfied - well done! More

by mcleodgavin61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Mar 11, 2024 -

Mercedes-Benz of Marin responded

We're delighted to know you had an excellent experience with Joe and our team at Mercedes-Benz of Marin. Thanks for the positive feedback, we appreciate it!

March 08, 2024

The service personal that handled my service was excellent. I could only recommend this dealership More

by Margs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liiana
Report | Print
Mar 11, 2024 -

Mercedes-Benz of Marin responded

Your recommendation means so much to us! Thank you for choosing Mercedes-Benz of Marin and for sharing your experience. Drive safely!

March 05, 2024

Joe - the service consultant - went above and beyond to complete the service earlier than expected, and to accommodate me with a loaner car. Much appreciated! Best service ever, by far, from any dealership More

by Itzhak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat
Report | Print
Mar 06, 2024 -

Mercedes-Benz of Marin responded

Itzhak, we're delighted to know that Joe and our team at Mercedes-Benz of Marin were able to provide you with top-notch service. We appreciate your kind words!

March 01, 2024

Had a very good service experience with Lily. She was knowledgeable, efficient and made the experience fun More

by Kitty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily
Report | Print
Mar 01, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that Lily provided you with a great service experience at Mercedes-Benz of Marin. We appreciate your feedback and look forward to serving you again in the future!

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