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Mercedes-Benz of Marin

San Rafael, CA

4.8
420 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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420 Reviews of Mercedes-Benz of Marin

March 05, 2024

Joe - the service consultant - went above and beyond to complete the service earlier than expected, and to accommodate me with a loaner car. Much appreciated! Best service ever, by far, from any dealership More

by Itzhak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat
Mar 06, 2024 -

Mercedes-Benz of Marin responded

Itzhak, we're delighted to know that Joe and our team at Mercedes-Benz of Marin were able to provide you with top-notch service. We appreciate your kind words!

March 01, 2024

Had a very good service experience with Lily. She was knowledgeable, efficient and made the experience fun More

by Kitty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily
Mar 01, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that Lily provided you with a great service experience at Mercedes-Benz of Marin. We appreciate your feedback and look forward to serving you again in the future!

August 05, 2023

Purchased a vehicle June 18, 2023. During sales process (4 hours) I was told vehicle had a garage door opener - it does not. I was told Android Auto would work with the car (no Naviga More

by tyler.greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Gino Maynetto, Sales Manager; AJ Gharu, General Manager
June 29, 2023

Do not buy a car from this dealership. Buyer beware! I purchased a 2022 GLC 300 from them less than a month ago, and it has been a horrible experience. The car alarm kept going off, so I More

by jennifermaniar
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Gino Minnetti - Sales Manager
June 29, 2023

Do not buy a car from Mercedes of Marin! Buyer beware! I purchased a 2022 GLC 300 from them less than a month ago, and it has been a horrible experience. The car alarm kept going off from t More

by jennifermaniar
Recommend Dealer
No
Employees Worked With
Gino Minnetti - Sales Manager
January 15, 2022

Trust is central to a car deal (it’s an expensive purchase ya know?). With that said, there’s no way I would trust MB of Marin with my business. From the moment I started working with Logan (an of More

by Rmirza2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan LaPine, FRANK ANDRETTA
October 28, 2021

This was the worst service I have ever experienced. My daughter who is 23 years old purchased a 2020 C Class in September 2021. We are located in Philadelphia Pa so this was an out of state purchase so More

by Ms. Finney
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MICHELE MCLELLAN
May 25, 2021

I thought Mike Raff was very knowledgeable and easy to work with. He spent a lot of time with me to go over my new car which I greatly appreciate! More

by Klarson360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE RAFF
May 24, 2021

The absolute best experience I’ve ever had purchasing a car. Michelle was extremely helpful and the process was hassle free. I walked in knowing what I wanted, Michelle made it possible and I was out of th More

by DeAngelo Theus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHELE MCLELLAN, Mary Flinn
May 24, 2021

great service from Eliseo Estrada he took care of my concerns and was very accurate in the pricing and delivered on a great service experience More

by kevins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
May 24, 2021 -

Mercedes-Benz of Marin responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention the team @ Mercedes-Benz of Marin offered during your visit. Have a wonderful week and hurry back. Team MBM

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