
Mercedes-Benz of Marin
San Rafael, CA
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463 Reviews of Mercedes-Benz of Marin
MB of Marin is amazing - they are punctual, knowledgeable, upfront about needs and costs, detail oriented and everyone I’ve dealt with has been kind. knowledgeable, upfront about needs and costs, detail oriented and everyone I’ve dealt with has been kind. More
Eliseo took care of me even though I did not have an appointment. He is the best and the car was returned the same day, I recommend The dealership and Eliseo whole heartedly ! appointment. He is the best and the car was returned the same day, I recommend The dealership and Eliseo whole heartedly ! More
Annual service was performed efficiently and in a timely manner. Don Murphy (service advisor) was helpful, friendly, and provided good updates. Overall a great experience. manner. Don Murphy (service advisor) was helpful, friendly, and provided good updates. Overall a great experience. More
I had an excellent experience with my service representative, Nick, at Mercedes-Benz of Marin. Communication was outstanding—he kept me fully updated on the status of my car throughout the proces representative, Nick, at Mercedes-Benz of Marin. Communication was outstanding—he kept me fully updated on the status of my car throughout the process and made everything smooth and stress-free. He also went above and beyond by providing me with a loaner car, which made a huge difference for my busy schedule. As a repeat customer, I can confidently say that both the sales and service teams here consistently deliver top-quality care. I’m very happy with how I was treated and highly recommend Mercedes-Benz of Marin for purchasing and servicing your vehicle. More
I had purchased my used E350 from Mercedes of Marin a while back. Matt Goldman was my sales rep and from start to finish ensured the best purchasing experience. Gave me detailed info on the car, made a s while back. Matt Goldman was my sales rep and from start to finish ensured the best purchasing experience. Gave me detailed info on the car, made a smooth buying process, and was super professional and easy to work with. I also had bought an extended warranty on the vehicle. When a couple minor issues arose later on down the road, I tried to file a warranty claim with my local dealer in MB Pleasanton, however they were misinformed on the coverage and said it won’t be covered. I called Matt and he connected me with Donald, the service rep in Marin. These guys not only said that was not correct but also said with confidence that they will make sure that all issues are addressed for me under my warranty. Despite the longer distance, I took my car to MB of Marin and they went above and beyond to get the repairs done. I am so fortunate to deal with this dealership, and particularly with Matt and Don. Best customer service. Period. More
I like to come to this dealership, it’s very close to San Francisco and I usually go against traffic. Everybody is very friendly and helpful at this place. The premises are very clean and there is always cof Francisco and I usually go against traffic. Everybody is very friendly and helpful at this place. The premises are very clean and there is always coffee and snacks waiting. My car is being checked fast. More
I can't say enough about MB of Marin. From picking up mr car from my home to daily updates as our cars status, I could have not asked for anything else. Please pass along our sincer From picking up mr car from my home to daily updates as our cars status, I could have not asked for anything else. Please pass along our sincere thanks to Nic for his professionalism and attention to detail. Nic went over and above the call of duty. Thank you Nic, most appreciated. Brad More
Donald was very helpful and friendly! Followed thru with great detail communications. I definitely recommend Donald for any service at this dealership Followed thru with great detail communications. I definitely recommend Donald for any service at this dealership More