Mercedes-Benz of Massapequa

Left a cash deposit for an advertised used car. The dealer refused to sell it because it needed too much work: a grinding noise was coming from the gear box. Mercedes Benz of Massapequa refused to give dealer refused to sell it because it needed too much work: a grinding noise was coming from the gear box. Mercedes Benz of Massapequa refused to give a cash refund. 10 days later still waiting for a check! On the positive side: nice people, beautiful showroom and excellent coffee. More

I strongly recommend both Tod and Mike Chase. Great experience from initial meeting, pick up of vehicle and follow up. I completed my research on the internet and at other local dealerships. This team experience from initial meeting, pick up of vehicle and follow up. I completed my research on the internet and at other local dealerships. This team was able to provide even more information not only the benz brand but also on other brands. i have purchased many new cars but this process was the easiest and they delivered on everything promised. More

Very good experience. Salesman was friendly and knowledgeable, everything was in order. All went well and car was as promised. Very nice showroom with many amenities. knowledgeable, everything was in order. All went well and car was as promised. Very nice showroom with many amenities. More

The overall experience was excellent. The dealership was beautiful and the staff was friendly and helpful. Our sales consultant was extremely knowledgable and we would recommend others to this dealership. beautiful and the staff was friendly and helpful. Our sales consultant was extremely knowledgable and we would recommend others to this dealership. More

first id like to say that the salesman anthony did a Wonderful job and is a good person.. the rest of the dealership blew up the deal, we agreed upon a price, we had payments calculated, warranty add Wonderful job and is a good person.. the rest of the dealership blew up the deal, we agreed upon a price, we had payments calculated, warranty added, car was be serviced/certified, then the day im going to get the contract signed i get a call and they say in other words "whoops, we been telling you the wrong price and the wrong payment, we never added tax or anything, SORRY, Add $2k to the car and $35 more a month" so i went in a day later to speak to the manager, i was willing even though i was upset but wiling to work out a deal maybe split the difference even though it was they're mistake, so i was in waiting area the manager walks up with 2 papers in his hand he says "ok here's the deal" i say "you wanna go in your office and crunch some numbers try to come up with something we can do?" he says "no, this will only take 1 second, its either this or nothing" tells me they will not honor the deal they told me, or negotiate even though we done shook hands, so i walked out.. if you make a deal MAKE SURE YOU GET PRICE PRINTED ON A PAGE WITH ALL THINGS INCLUDED AND IT SAYS TOTAL PRICE OUT THE DOOR. They might try to throw a few G's on top at the last minute... God Bless. More

Came to Tod after a very long day of car shopping. Happy to say the shopping ended with him. Tod's a great guy and makes the experience easy and enjoyable. I will recomend this dealer and Tod to everyone! to say the shopping ended with him. Tod's a great guy and makes the experience easy and enjoyable. I will recomend this dealer and Tod to everyone! More

2 THUMBS UP!!! 5 STARS!!! This dealership is the 2 THUMBS UP!!! 5 STARS!!! This dealership is the MERCEDES BENZ of dealerships! Nice showroom, nice selection of cars, wonderful and accommodating p 2 THUMBS UP!!! 5 STARS!!! This dealership is the MERCEDES BENZ of dealerships! Nice showroom, nice selection of cars, wonderful and accommodating personnel! Peter is a great salesman/ Sprinter manager. Very Very professional, accommodating, will do everything he can to make the customer happy. He also has a very pleasant personality. What else can you ask for. Michael Chase, worked with me on the $-numbers so that the deal will happen. Also a very professional and overall nice guy. He will do anything within reason to make a customer happy. As far as service goes, the work is performed competently and if your vehicle is dirty...you will get it back clean! I definitely would recommend this dealership to anybody I know who is looking to buy an MB More

Fantastic service. Tod is amazing, he made the whole process painless. A very diligent, respectful and kind man. I look forward to doing business with him again. process painless. A very diligent, respectful and kind man. I look forward to doing business with him again. More

In November 2010, I went to MB of Massapequa to look at the C-Class, as well as the Convertibles. The salesperson at that time whose name I do not recall (a very young guy)told me that the new version of t the C-Class, as well as the Convertibles. The salesperson at that time whose name I do not recall (a very young guy)told me that the new version of the convertible was not yet in but took my name and number and would call me immediately. Well, needless to say, he never did. Foolishly, in June, I returned to MB of Msssapequa. I had made a decision that I wanted the 2011 C-Class Sport. It was that time that I met with Tod Foster. I met with Tod, a pleasant, humorous gentleman who explained the car to me. Although knowledgeable, when I asked about a knee airbag he seemed perplexed and told me the car does not have one. (THE CAR DOES on the driver's side!) He also let me drive his own c-class. We spoke about the options that I was looking for and the overall price of the car. He came back a few minutes later with a printout of monthly payments. When I stated that they were too high, it was then that all headed south. He asked me to wait a minute and then brough over MIKE, who I believe was the Manager or Assistant Manager. In a few words Mike basically dismissed me stating, "that is what the prices are, we cannot do anything else." I walked out vowing to never again return there since I had 2 bad experiences BUT to obtain my MB! Well, I went to LAKEVIEW in Rockville Centre. I was treated professionally, with courtesy and they let me know that they would not lose a customer over price. I now have my new vehicle with a MUCH LOWER price than was given by Massapequa. More

Wonderful buying and service experience. They were friendly, courteous, and very knowledge. The car was tailored for my needs at an excellent price. I would definitely recommend this dealership. friendly, courteous, and very knowledge. The car was tailored for my needs at an excellent price. I would definitely recommend this dealership. More