Mercedes-Benz of Massapequa

We purchased a GLC300 from Paul Napper it was a exceptional experience. Paul is professional, knowledgeable, friendly,and generally cares about his customers and there purchase experience. Paul is exceptional experience. Paul is professional, knowledgeable, friendly,and generally cares about his customers and there purchase experience. Paul is an asset to Mercedes of massapequa. This is the second car we bought from Paul. Great job Paul. More

Bill our salesman went above and beyond to make our experience fun, easy n quick. He made sure I received all that I wanted and followed up by calling us to see how everything was going with our new v experience fun, easy n quick. He made sure I received all that I wanted and followed up by calling us to see how everything was going with our new vehicle. This is our 4th purchase from him so that says a lot in itself. Staff is always polite n willing to help. Service Department is very good as well. Fred is the Best!! Always greets you with a smile n remembers your name. Victoria was orrery darn good as well. She came out n helped me during this pandemic n was prompt n extremely helpful. More

Dwayne is alway a pleasure to work with. Overall, staff is friendly. Facility is clean. Looks to offer a good variety of models in the show room. Highly recommend this dealership. is friendly. Facility is clean. Looks to offer a good variety of models in the show room. Highly recommend this dealership. More

Mercedes-Benz of Massapequa has once again exceeded my expectations! Bill Kraft is the gentle giant of the sales department. He is responsive, honest and kind. Not pushy like some competitors. This is my expectations! Bill Kraft is the gentle giant of the sales department. He is responsive, honest and kind. Not pushy like some competitors. This is my third car transaction with him and it certainly won't be my last. Keep up the great work Bill! More

Dwayne is the best service manager i ever met in a dealership service department. Very friendly, explained the service details accurately and very professional, Thx. dealership service department. Very friendly, explained the service details accurately and very professional, Thx. More

A pleasing car buying experience. My salesman Oliver was very professional, attentive, prompt in responding to all my question. Even days after I picked up my car. Thus dealership will definitely get my bus very professional, attentive, prompt in responding to all my question. Even days after I picked up my car. Thus dealership will definitely get my business again. More

It’s a pleasure to come to the dealership to have my car serviced while I wait. Lidia is an outstanding phone representative. She is always so polite and upbeat and caring. Kwan is my sales rep. I like that serviced while I wait. Lidia is an outstanding phone representative. She is always so polite and upbeat and caring. Kwan is my sales rep. I like that he watches out for me to get the best service. He explains everything carefully for my understanding. I love sitting in the show room, it is always cozy and comfortable. All in all it is a great experience! More

Very accommodating. Friendly, polite and efficient employee. Kept me informed on status of work being performed. Provided a loaner car until all work was completed. employee. Kept me informed on status of work being performed. Provided a loaner car until all work was completed. More

Excellent service. Oliver is very knowledgeable and friendly. Tons of cars in the showrooms. Test drive was easy and very helpful. Chris went through the entire car in detail. Great experience. friendly. Tons of cars in the showrooms. Test drive was easy and very helpful. Chris went through the entire car in detail. Great experience. More

Excellent service in a timely manner ! Great staff from meeting and greeting to service inside . Staff is friendly and knowledgeable and can’t do enough . meeting and greeting to service inside . Staff is friendly and knowledgeable and can’t do enough . More