Mercedes-Benz of Massapequa | Page 95

So easy and convenient! I was surprised that I could book a service appointment with a loaner car for the very next morning, all on-line. The drop-off process was straightfo I was surprised that I could book a service appointment with a loaner car for the very next morning, all on-line. The drop-off process was straightforward and easy, I was on my way quickly, and the call to collect my car came hours before I expected my car to be ready. Very impressive! More

Service representative Vivian is the best always helpful when you need service or have a problem. The service department is always helpful at this dealership. when you need service or have a problem. The service department is always helpful at this dealership. More

EXCELLENT SERVICE! I was treated like a valued customer from the moment I entered the showroom. William Mecca took the time to explain and show me all the options avail I was treated like a valued customer from the moment I entered the showroom. William Mecca took the time to explain and show me all the options available. I never felt rushed and I was able to take my time to decide what was best for me. Matt also came out to make sure that all my need were being met. Brandy was also a pleasure to work with. The gentleman who explained all the options was also very good. More

I had a very pleasant experience with my sales rep Mark Kimmel and also Kevin Jave. they were very informative and took quite a bit of time in helping me I was very satisfied with the entire experience Kimmel and also Kevin Jave. they were very informative and took quite a bit of time in helping me I was very satisfied with the entire experience More

Fantastic experience. Never had an easier time buying a new car in my 50+ years of driving. Price given to me was lower than expected new car in my 50+ years of driving. Price given to me was lower than expected More

My Sales woman was great. She answered all my questions I had in regards to getting my vehicle. She was extremely helpful and she did all she could to help me in getting the car. had in regards to getting my vehicle. She was extremely helpful and she did all she could to help me in getting the car. More

The receptionist at the front of the showroom was courteous and friendly, the show room was clean and orderly . There were enough seats to accommodate the large crowd of people there on Sunday courteous and friendly, the show room was clean and orderly . There were enough seats to accommodate the large crowd of people there on Sunday More

William helped my wife purchase a beautiful 2020 GLC at a price that was far below everyone else. He said to us We do not lose deals and he was right. He took care of everything for us and was great. He foll price that was far below everyone else. He said to us We do not lose deals and he was right. He took care of everything for us and was great. He followed up and made sure everything was smooth. We purchased two vehicles from MB of Massapequa and feel like we are part of the family and won’t be going anywhere else. Thanks Will Proud to be your clients More

My visit to this dealership was very well received the staff was very professional and the way they took care of my problem was amazing I would refer this dealership to all my friends staff was very professional and the way they took care of my problem was amazing I would refer this dealership to all my friends More

Professional and knowledgeable service I brought my car in and service I received was very nice. All time I was there knowing my car is taken care of. My service representative was Jay Lett I brought my car in and service I received was very nice. All time I was there knowing my car is taken care of. My service representative was Jay Lettieri. He treated me very professionally and was very knowledgeable about my needs. He turned out to be very responsive to my calls as well, and quickly answered all the questions I had and provided all the information about my car that I needed. I got my car back quickly receiving a loaner meantime, my car drives just fine. Thank you! More