Mercedes-Benz of Massapequa

They were extremely punctual and professional and performed all this service work As promised. This was my 1st time using this dealership and I am extremely happy with my choice. performed all this service work As promised. This was my 1st time using this dealership and I am extremely happy with my choice. More

This dealer ship is very customer friendly from the salesmen to the set up department . They found the car I wanted and worked very hard to get a price that worked for me salesmen to the set up department . They found the car I wanted and worked very hard to get a price that worked for me More

Amazing Experience I was a long time BMW customer who switched to a new GLE AMG 63S this past February, the car had an abnormal engine issue (1 in a million) and this wa I was a long time BMW customer who switched to a new GLE AMG 63S this past February, the car had an abnormal engine issue (1 in a million) and this was something I could not live with. Matt Dency stepped in heard my story and connected me with MB USA and in less than a week they purchased my car back. Due to the new GLE they do not yet make the AMG 63 for the new style, they asked what would I like to have and we will make sure you are happy as that is all that matters. I chose the S560 and made certain requests, they ensured I had the exact car I wanted, kept me in an S class loaner until my car arrived. Oliver then stepped in and handled the actual sale, everything was done without me having to be inconvenienced and ready for me when I walked in. They took a situation that most would have run from and went above and beyond to ensure I was taken care of and made it painless. Corporations should take notice of this as it is a lost art of taking care of people this way. I will be both a customer of MB of Massapequa and MB for many years to come, they have a raving fan. More

Such an excellent experience. The dealership sold me a car with a perfect CARFAX. Every piece of work done on the car is to be put on car fax . Consequentially, Nothing that Massapequa was put on my carfa car with a perfect CARFAX. Every piece of work done on the car is to be put on car fax . Consequentially, Nothing that Massapequa was put on my carfax as of yesterday, aside from the oil change at mb Huntington. Can’t change that now gentleman. What you’ve done is illegal. It’s been verified by 3 dealerships the front end was replaced on the car. So it’s unfortunate for the owner of this dealership to have a staff so inadequate. With such lack of character, nothing to stand for. Such an unfortunate thing to do and just an uncomfortable situation, . Discovery phase is an interesting piece of finding false records, nothing done in my Mercedes at mb Massapequa ( see prior post) had been put On carfax. And there was a significant amount of adjustments/ replacements , paint work and body work , if I hear about a paint test again , since I’ve owned from whomever had it prior. It’s comical now, amount of work done at the collision shop in Freeport. While over 1, ooo miles was put on my car. The caveat is the lack of response doesn’t show this is an issue of no warrant, it shows a tremendous amount of wrong doing.with no accountability. As well accountability is an integral piece of saying, our dealership was wrong , how can we save you the trouble and fix the issue. . I suggest each and everyone that has or plans on purchasing a CPO from Massapequa , take your business elsewhere. Best of luck The Long Family. . More

Speedy efficient service department Drove to the dealership without an appointment because my alarm system was chirping. I was taken in for diagnosis right away. A quick fix was made, Drove to the dealership without an appointment because my alarm system was chirping. I was taken in for diagnosis right away. A quick fix was made, they washed my car and sent me on my way within about an hour. Brendan was the service manager who arranged everything. We are very grateful for the excellent service and beautiful atmosphere of the service department. More

We moved from a another German Make and another dealer.I We moved from a another German Make and another dealer. I liked the openness and the friendly staff.We stuck a deal right away. Ness, Dolores & Ch We moved from a another German Make and another dealer. I liked the openness and the friendly staff.We stuck a deal right away. Ness, Dolores & Christian were great. Will buy again and recommend More

I just got my new Benz at the Massapequa dealership. Amanda is the best sales rep ever. She was a gem, and helped me through the entire process. Amanda is the best sales rep ever. She was a gem, and helped me through the entire process. More

Wonderful experience! Just wanted to take a moment to compliment Oliver Barreno. He worked very hard to get me the car that i wanted, going as far as getting it from anoth Just wanted to take a moment to compliment Oliver Barreno. He worked very hard to get me the car that i wanted, going as far as getting it from another state. I appreciate that level of dedication and as always, i recommend Oliver and wouldn't venture to another dealership or salesman (this is my 3rd Mercedes purchase with him). On a scale of 1 to 10, he is an 11!!!! I'd also like to compliment Dolores Russell who was the finance manager. She was thorough and professional and very pleasant to deal with. More

Brendan & the staff were great. My car service was performed quickly & efficiently. I would highly recommend Mercedes-Benz of Massapequa & will continue to go to this dealer for future services. performed quickly & efficiently. I would highly recommend Mercedes-Benz of Massapequa & will continue to go to this dealer for future services. More

Mercedes Benz --Master's of Illusion Sale Men's are Great People ... but , Roadside service is a Joke , 18 hrs later, They pick my Car that We had for only 3 hrs . 45 Mins on the phon Sale Men's are Great People ... but , Roadside service is a Joke , 18 hrs later, They pick my Car that We had for only 3 hrs . 45 Mins on the phone also ! More