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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.2
652 Reviews

652 Reviews of Mercedes-Benz of Massapequa - Service Center

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September 05, 2021

I have been dealing with Bill in sales and John in service for the last 5 years and both are great. I am a little disappointed in Mercedes themselves that an engine shield came off in the heavy rain W More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kraft
August 28, 2021

Kwang is an awesome advisor would recommend him to anyone More

by Toast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr kwang
August 27, 2021

It was a breakdown so I didn’t expect was very happy at the dealership More

by tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rodney
August 26, 2021

My experience with the Massapequa MB service department was excellent. Vivian is amazing, she is very professional, efficient and extremely personable and caring. More

by Dabrown130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Everyone is both helpful and friendly lisented to my issue and found the problem, even though it was a new problem to them More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

The staff was knowledgeable, courteous and friendly. I felt relaxed and comfortable. It was a very stress-free experience. More

by Mgranthe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyddie and Victoria
Aug 20, 2021 -

Mgranthe responded

The staff was knowledgeable, courteous and friendly. I felt relaxed and comfortable. It was a very stress-free experience.

August 19, 2021

Excellent service and reasonable pricing. Had a disabled GL450 and they accepted it immediately and did the necessary repairs. I decided to go back to them with my other car, an E500. Plan to do more shoppi More

by GMann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Gilley
August 19, 2021

Great service. In and out on routine service. Car is washed and interior is done More

by Bjmasc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Great friendly and compatent service. Have always been very professional. I would highly recommend this dealership over others I have used. Massapequa MB is the best. More

by My new GLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Gilley
August 16, 2021

Excellent attentive service with a smile. Kwang is my go to guy! More

by Ibfree2855
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwang and Robin
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