Mercedes-Benz of Massapequa - Service Center

Vivian Keshtgar has been our service rep for years. She is very friendly and caring. My husband and I get both of our cars serviced at Mercedes of Massapequa where they are very thorough in keeping our ca is very friendly and caring. My husband and I get both of our cars serviced at Mercedes of Massapequa where they are very thorough in keeping our cars in top condition. Vivian always has our best interest and takes care of all our needs. More

I requested a loner car 2 weeks prior to my appointment. When I got there, I was told there was none to give me. I had to rearrange my whole day since I didn’t have a car to get to my job and needed someone When I got there, I was told there was none to give me. I had to rearrange my whole day since I didn’t have a car to get to my job and needed someone to come get me since the repair took the whole day. In addition, I was told to stay and wait bc a car was still promised. A car was provided. More

Good service but disappointed that they did not have a promised loaner for me even though my appt was made over two weeks ago. Better than last year, when I paid for windshield wipers that weren’t repla promised loaner for me even though my appt was made over two weeks ago. Better than last year, when I paid for windshield wipers that weren’t replaced. They refused to do anything about it. More

Professional and friendly reps. Nice and clean environment. Quick turn around dropping off and picking up your car. environment. Quick turn around dropping off and picking up your car. More

Service dept was accurate on my required repairs and done when promised! Sunday hours are great! when promised! Sunday hours are great! More

I loved Mercedes in massapequa. Fest, very good quality, friendly. My friend Jay and Poll every time to be nice with me. Thank you so much. God BLESS you friendly. My friend Jay and Poll every time to be nice with me. Thank you so much. God BLESS you More

Always efficient, I’m always satisfied with the service top tier top tier More

The Dealership was very helpful with my recurring problem with my car. They understood my frustration and worked to fix the problem as quickly as they could. with my car. They understood my frustration and worked to fix the problem as quickly as they could. More

I noticed there was a problem with my front tire. I called Mercedes and they were able to give me an immediate appointment. Vivian Keshtgar was very accommodating and pleasant. She made my visit stress called Mercedes and they were able to give me an immediate appointment. Vivian Keshtgar was very accommodating and pleasant. She made my visit stress free. She is the best. More

Dwayne in service was great as always. Work was done and my vehicle was returned in perfect order. It’s a pleasure visiting this dealership. my vehicle was returned in perfect order. It’s a pleasure visiting this dealership. More