Mercedes-Benz of Massapequa - Service Center

I was there early Saturday morning and was told the repair would take 1-1/2 hours. Paul was very polite and courteous. I want to tell the other guys that ha e the Mercedes vans to go there repair would take 1-1/2 hours. Paul was very polite and courteous. I want to tell the other guys that ha e the Mercedes vans to go there More

Excellent service in a timely manner! Staff is knowledgeable, caring , efficient and go above and beyond to make the customer totally satisfied . I highly recommend this dealership knowledgeable, caring , efficient and go above and beyond to make the customer totally satisfied . I highly recommend this dealership More

Nice persons inside and nice service and fast service time. I'm the customer at this dealership from 2012 and don't have any complaints from first day, RECCOMENDED. time. I'm the customer at this dealership from 2012 and don't have any complaints from first day, RECCOMENDED. More

Excellent service , amazing customer service all around pleasure doing business with Mercedes Benz. During covid Mercedes made it very easy to have my care serviced. Vivian was amazing very friendly and ac pleasure doing business with Mercedes Benz. During covid Mercedes made it very easy to have my care serviced. Vivian was amazing very friendly and accommodating ! More

Vivian Keshtgar is a great asset to the service department @ the Mercedes Dealership in Massapequa, NY— She is a professional that leaves you overly satisfied with your service and runs a smooth tr department @ the Mercedes Dealership in Massapequa, NY— She is a professional that leaves you overly satisfied with your service and runs a smooth transition no matter how extensive the job maybe - thank you Vivian !!!! More

Always great services Vivian is my personal service rep and she takes care of everything with one call from me. Will always remain loyal ! Will recommend fir service and sales. Great people !! and she takes care of everything with one call from me. Will always remain loyal ! Will recommend fir service and sales. Great people !! More

Easy drop off and pickup. Could speed up drop off by having paperwork ready ahead of time. Staff extremely pleasant. Car was very clean and sanitized. having paperwork ready ahead of time. Staff extremely pleasant. Car was very clean and sanitized. More

Everyone was very professional,took the time to explain everything also give an average time for completion of service and even got me an Uber because there wasn’t an available loaner,thank you very much A everything also give an average time for completion of service and even got me an Uber because there wasn’t an available loaner,thank you very much Alexandra. More

John in service was great. I did want to look at new vehicles, no sales reps approached me while I was walking the floor. The ladies at the front desk had bad attitudes and were not friendly. There wasn vehicles, no sales reps approached me while I was walking the floor. The ladies at the front desk had bad attitudes and were not friendly. There wasn’t anyone looking at new cars so I was surprised I wasn’t approached. More

Fast, efficient, friendly. They were able to fit me right in and had the part in stock!! my original salesman even came out to greet me!! in and had the part in stock!! my original salesman even came out to greet me!! More