Mercedes-Benz of Massapequa - Service Center

Mr Mc Crae answered all my questions Was very Mr Mc Crae answered all my questions Was very understanding and took the time to go over some things that I didn’t understand about the service on m Mr Mc Crae answered all my questions Was very understanding and took the time to go over some things that I didn’t understand about the service on my truck More

Had a problem with my vehicle was quoted a very high amount to fixed the manger worked it out for me service department manager Jay amount to fixed the manger worked it out for me service department manager Jay More

The service writer Kwang Choi as always is a pleasure to deal with. The job that was done was done within a timely fashion . Always treated great. deal with. The job that was done was done within a timely fashion . Always treated great. More

Very good staff. My loaner car was waiting for me when I got there. Speedy service my car was ready by the time they told me it would be. got there. Speedy service my car was ready by the time they told me it would be. More

Dwayne always goes above and beyond for not just I, but all of his customers. YOU ROCK. Thank God I met you, I appreciate you so much all of his customers. YOU ROCK. Thank God I met you, I appreciate you so much More

As always service was top notch. My advisor Dwayne was courteous and helpful. Kept in touch with me via text so I was aware of all that was being done to correct my issue. In the new normal the service ar courteous and helpful. Kept in touch with me via text so I was aware of all that was being done to correct my issue. In the new normal the service area was cleaned and sanitized as well as all staff in masks. More

Excellent service department which offers competent and courteous service. I’ve always had a good experience when bringing my car in for service and maintenance needs. courteous service. I’ve always had a good experience when bringing my car in for service and maintenance needs. More

We had been passed off by the Southampton dealership because we were too large for his newly formed Sprinter bays but instead sent to Massapequa, over an hour away from our home. We were treated excell because we were too large for his newly formed Sprinter bays but instead sent to Massapequa, over an hour away from our home. We were treated excellently by Jay @ Massapequa. You couldn’t have asked for a better first time experience. He. Was professional and courteous and got the job done. More

My service advisor Viviane went through each step of the service and explain to me what was wrong and what they would be doing to my vehicle very professional and to the point service and explain to me what was wrong and what they would be doing to my vehicle very professional and to the point More

Service was professional and Vivian did a great job. Loaner car was waiting and quick turn over at dealer. No hassle. Except annoying survey with 15 words! Loaner car was waiting and quick turn over at dealer. No hassle. Except annoying survey with 15 words! More