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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.2
652 Reviews

652 Reviews of Mercedes-Benz of Massapequa - Service Center

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March 22, 2020

Ms. Vivian was a very understanding and smart service advisor . she has a great personality and awsome atittude . my vehicle was finished on time as promised.. thanks More

by monirjan556
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Kimmel
March 19, 2020

This dealership gave us the red carpet service when I called them to service my car! Dwayne went out of his way to help me out with servicing my car!!! He was absolutely great!!! I highly recommend the More

by dora.gasparis
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

Best in Service needs I made an arrangement with John McGuire to have my C350 serviced and as usual he was prompt and covered all of the necessary needs and he also clearly More

by prao
Recommend Dealer
Yes
Employees Worked With
John McGuire
March 17, 2020

We’ve been a customer for many years. No matter what issues I’ve had in the past they always try to make it right. More

by Shirley
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Theobald / Robin , Peter Lehmann
March 15, 2020

I call the service department for my s550 to check the battery and John was very nice to explain everything they change the battery so thank you very much for your services. More

by Tadrostharwat
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in services department , Marc Kimmel, Bruce Kitchens, Nicole Babalis
March 14, 2020

Dwayne, service provider went above and beyond to help me. My appointment was punctual. He got me in and out due to my work schedule. If I needed a longer car, it was available. He explained in deta More

by Denisefic1010
Recommend Dealer
Yes
Employees Worked With
George Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2020

tire fixed had a flat needed tire replaced on a sunday and they took me right away and my grandchildren had lunch while we waited great job thank you More

by jmontgo2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Barreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brendan
March 07, 2020

Want to recognize the professional service by Frank M. And Brendan. They were amazing, highly recommend MB of Massapequa. They kept me informed every step of the way during the time they had my car, and d More

by Thenn2181
Recommend Dealer
Yes
Employees Worked With
Frank Mazziotti
March 06, 2020

Excellent service, my service manager Brendan was wonderful, he went out of his way to accommodate me. Repairs went well and I am very satisfied with Mercedes. The only reason I would consider leasi More

by Jomara631
Recommend Dealer
Yes
Employees Worked With
Brendan Sullivan
March 06, 2020

Excellent Service! The service department takes pride in keeping their customers satisfied! They always go above and beyond to make sure I am with the kids nd result, all the time! More

by Melissa
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mazziotti
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