Mercedes-Benz of Massapequa - Service Center

Outstanding service I'm a first time owner and needed my car serviced cause my cars engine light was on but didn't know what to expect . I was greeted by Mr Choi who's a I'm a first time owner and needed my car serviced cause my cars engine light was on but didn't know what to expect . I was greeted by Mr Choi who's a service consultant and master technician, he's professional, knowledgeable and friendly. He reassured me that they would have me back in my car in a timely manner and sure enough the following morning I received a text from Mr Choi letting me know my car was ready. He explained that the light came on due to a miss fire from the engine which is pretty common when the temperature changes. More

DANIEL SR RODRIGUEZ VIVIAN IS THE BEST AT MERCEDES SHE IS EXCELLENT AT JAYDAN SALES WE ONLY DEAL WITH VIVIAN THE SERVICE IS MORE THEN WE ANTICITATED THANK YOU VIVIAN IS THE BEST AT MERCEDES SHE IS EXCELLENT AT JAYDAN SALES WE ONLY DEAL WITH VIVIAN THE SERVICE IS MORE THEN WE ANTICITATED THANK YOU More

Excellent service!! Thank you for the great service! Vivian is wonderful, so personable and sweet! Everyone at the dealership from check in to pick up is top notch. I Thank you for the great service! Vivian is wonderful, so personable and sweet! Everyone at the dealership from check in to pick up is top notch. I waited for an oil change and a all point check up it, all was completed in under an hour. I always service my car here. Thanks again! More

Privileged The employees made me feel as though I was a friend....not just a customer. I felt privileged to be a Mercedes Benz owner. I was provided with a loane The employees made me feel as though I was a friend....not just a customer. I felt privileged to be a Mercedes Benz owner. I was provided with a loaner car...not just any car but a new 2017 C300 coupe!!! It was GORGEOUS!!! And it had soooooo many safety features! and the best???? My car is still under warranty and therefore the repair was covered and I paid nothing for this absolutely fun experience!!! More

Excellent service Start to finish you will get excellent service. Top people and top expertise. Check-in was very efficient, all required service points were discussed. Start to finish you will get excellent service. Top people and top expertise. Check-in was very efficient, all required service points were discussed. Clear presentation of solutions. Completed work as planned, clean and final review. Excellent. More

Great 40K mi S550 service experience Walked in unannounced due to work schedule, and Dwayne & Frank were able to perform the full 40K mile 4 hour service. Car came back sparkling (best ca Walked in unannounced due to work schedule, and Dwayne & Frank were able to perform the full 40K mile 4 hour service. Car came back sparkling (best car wash in the business), everything was perfect! More

initial service I brought my c300 in for initial service. All areas of service was completely correctly and on time I was greeted immediately and given a loaner for I brought my c300 in for initial service. All areas of service was completely correctly and on time I was greeted immediately and given a loaner for the day More

great service dwayne was great and i would highly recommend him for all your service needs. i dropped my car off in the morning and it was done by 2 pm. dwayne was great and i would highly recommend him for all your service needs. i dropped my car off in the morning and it was done by 2 pm. More

Great experience This is why we own a MB. Once out lease is up, we will heavily consider another if any suvs are within our budget. Service is impeccable. This is why we own a MB. Once out lease is up, we will heavily consider another if any suvs are within our budget. Service is impeccable. More

Fantastic I always have a wonderful experience especially working with Vivian! She makes the service experience very personalized and easy. I would recommend I always have a wonderful experience especially working with Vivian! She makes the service experience very personalized and easy. I would recommend her to anyone! More