Mercedes-Benz of Maui

GREAT EXPERIENCE AS USUAL! I can't say how much I appreciate the professionalism of Richard and John. I am comfortable going to the shop and explaining my concerns. These two me I can't say how much I appreciate the professionalism of Richard and John. I am comfortable going to the shop and explaining my concerns. These two men always explain to me what is needed, what it does and, why it's necessary. They make sure you are content before you walk out. I always appreciate their help. I will always refer others here. They have great coffee too!! :-) More

GOING WAY BEYOND THE EXTRA MILE MY SALES REPRESENTATIVE HAS HELPED WITH THE MANY ADDITIONS I ASKED TO BE ADDED TO MY NEW SPRINTER VAN. HE WAS OPEN TO MY IDEAS AND OFFERED HIS OWN SUG MY SALES REPRESENTATIVE HAS HELPED WITH THE MANY ADDITIONS I ASKED TO BE ADDED TO MY NEW SPRINTER VAN. HE WAS OPEN TO MY IDEAS AND OFFERED HIS OWN SUGGESTIONS WHEN I WAS ASKING QUESTIONS. GREG HAS THE ENERGY AND ENTHUSIASM, SO LACKING FROM MANY IN THE FIELD AND IS A CREDIT TO YOU OPERATIONS More

Service The service appointment was Good . They provided a great loaner car. Service people were friendly and knowledgeable. They did all the work promptly an The service appointment was Good . They provided a great loaner car. Service people were friendly and knowledgeable. They did all the work promptly and efficiently More

Amazing Service Thank you for providing exceptional repair service from Richard's Awaue.team. He helped provide a vehicle during the repair and expedited parts for my Thank you for providing exceptional repair service from Richard's Awaue.team. He helped provide a vehicle during the repair and expedited parts for my Mercedes Benz AMG. To repair the car quickly and efficiently. Thank you More

Great job! My Car wouldn't start the other day and John Macabeo and everyone over at Mercedes went above and beyond to help me fix the problem. My Car wouldn't start the other day and John Macabeo and everyone over at Mercedes went above and beyond to help me fix the problem. More

Good Service Is A Girl's Best Friend Pleased to be the driver of a new Mercedes-Benz. Was ecstatic to hear about the advantages of working with the Maui dealership, meeting the entire Mau Pleased to be the driver of a new Mercedes-Benz. Was ecstatic to hear about the advantages of working with the Maui dealership, meeting the entire Maui team and learning about the customer service that's offered. I feel like I'm well taken care of and I don't need to worry about how things work, just that they will; and that I'll never be stranded. That level of confidence is priceless. Thank you! More

First Hawai'i service Just came back home to Maui and brought my SLK 350 with me. Richard and the Service team took very good care of her. Turned the B service around in ve Just came back home to Maui and brought my SLK 350 with me. Richard and the Service team took very good care of her. Turned the B service around in very short time. More

Minor recall service Our '14 CLS550 had been issued a minor recall service, and I asked the service department to look into a noise of something rattling around since the Our '14 CLS550 had been issued a minor recall service, and I asked the service department to look into a noise of something rattling around since the vehicle was new. Richard and the entire service staff made the visit easy and seamless, including a loaner, quick service, and solving the annoying rattle. I have been using Mercedes service since the dealership opened on Maui and have always been treated professionally, fairly, and quickly. Mercedes-Benz of Maui is the finest dealership I have ever used and it is always a pleasure to do business with them. More

Very happen. Waiting for electric car to come to Hawaii so Great service. Hank G.M. is very knowledgeable and accommodating. He can make t g so deal happen. It is our third purchasing from him. Great service. Hank G.M. is very knowledgeable and accommodating. He can make t g so deal happen. It is our third purchasing from him. More

Check brake system Brought vehicle into shop to have brake pads checked. Was shuttled to home by driver who very pleasant. Few hours later was picked up and brought to M Brought vehicle into shop to have brake pads checked. Was shuttled to home by driver who very pleasant. Few hours later was picked up and brought to Mercedes-Benz and was given a repair estimate and ordered parts for the repairs. More