Mercedes-Benz of McKinney - Service Center

Staff was very friendly and service department had my vehicle in and out quickly, wonderful experience vehicle in and out quickly, wonderful experience More

Mercedes-Benz of Mikinney is a great dealership. I gave them a 6 star although the highest there allowed to get is a 5 star. I gave them a 6 star although the highest there allowed to get is a 5 star. More

Polite, efficient, clean, fast service and great communication, over all very satisfied with the service communication, over all very satisfied with the service More

Great service department! Gabe is the best service advisor ever! Highly recommend! You won’t be disappointed! Gabe is the best service advisor ever! Highly recommend! You won’t be disappointed! More

The customer service was great. My customer service advisor Gabe goes beyond the call of duty in making sure I was satisfied. I am highly impressed with Mercedes Benz of McKinney. My customer service advisor Gabe goes beyond the call of duty in making sure I was satisfied. I am highly impressed with Mercedes Benz of McKinney. More

Service advisor Jesus’’ absolutely professional and true to his word. Up until now I regretted my purchase with Mercedes’ however the way Jesus’ resolved my issue - he is the only person I will take my car to his word. Up until now I regretted my purchase with Mercedes’ however the way Jesus’ resolved my issue - he is the only person I will take my car too from here on out More

Had a flat and brought the car in at closing and the staff stayed late and put on some new wheels!! Excellent service!! Thank you so much for staying late. staff stayed late and put on some new wheels!! Excellent service!! Thank you so much for staying late. More

This place is a complete xxxx show, drop car for service. No call back for 2 days after many calls, text. Finally an update that there will be a 10 delay for parts. 10 days later no update or call backs for No call back for 2 days after many calls, text. Finally an update that there will be a 10 delay for parts. 10 days later no update or call backs for a day. Finally, will start repairs in 3 days. 3 days later, 4 voice mails, 2 text. They do not give a rip about customer service. The worst experience in 40+ years of any car repair at a xxxx Mercedes dealership. What a clown show Sonic Auto group; This is the first review I’ve ever written, if this keeps one person from dealing with MB McKinney then I feel it was worth the time. More