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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,815 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,815 reviews

September 28, 2026

In all my years of purchasing vehicles this was my most pleasant experience. Everyone was extremely kind and helpful. More

by BRITTNEYALLISON2002
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Recommend Dealer
Yes
Employees Worked With
Viktoriya Tolkaneva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seamus McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2026

They were knowledgeable, not pushy, confident with their products and easy to understand/deal with. More

by markdgoodstein
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Seamus McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2026

Seamus at Mercedes-Benz of Midlothian was an absolute delight. He took the time to help my mom find the perfect car for her comfort, accessibility needs, and budget. It is rare to find someone who cares More

by ashleycorr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Seamus McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2026

Tim was phenomenal, his professionalism and his ability to listen to what I want and recognize without me saying what I wanted, made by buying an experience that much more exciting. More

by Vclark0914
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tim St Clair
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2026

I had a wonderful experience purchasing my Mercedes, and I especially want to thank Seamus for making the entire process so easy and enjoyable. He was extremely helpful, knowledgeable, and patient throughou More

by cmbryant9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seamus McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2026

Thanks for great service wish all car dealerships stop charging customers 3percent for using credit cards specially when entertainment companies restaurants movie theaters even hospitals don’t do it More

by Mksaute
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
David St. Romain
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2026

My service manager David was exceptional in communicating and meeting my concerns while getting the work required dine under the warranty. More

by Wayne Gauthier
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Recommend Dealer
Yes
Employees Worked With
David with Service
June 28, 2026

Impeccable customer service from the moment I drove into the service bay. Very well organized operation - I was in and out within 15 min (including a loaner for the day). I also asked them to have a look More

by mahnaz
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2026

Started on time. Explained everything well. I was out in reasonable time. First time I have used service with new owners More

by jcardea1940
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2026

We’ve always been satisfied with the quality of mechanical service we’ve received. knowing that Mercedes stands by its work. We also were pleased to have Ragina Fitz as our customer service represe More

by Melinda Snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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