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Mercedes-Benz of Midlothian
Midlothian, VA
1,612 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,612 reviews
June 28, 2025
Bad communication skills. Didn’t share clear details of the repair performed on my vehicle. Didn’t share clear details of the repair performed on my vehicle. More
by tharisova
Verified CustomerEmployees Worked With
June 28, 2025
Enjoy working with Scott. Everyone is pretty friendly. Place is clean, good snacks, drink options Everyone is pretty friendly. Place is clean, good snacks, drink options More
by DJJAZZIEBB
Employees Worked With
June 28, 2025
Shane did an amazing job as always. He’s not only knowledgeable but he always goes above and beyond to make the experience as smooth as possible. He’s not only knowledgeable but he always goes above and beyond to make the experience as smooth as possible. More
by VTESTA1025
June 27, 2025
Scott Lambert has made the positive difference ensuring I get all the initial and updated information regarding my cars. He is an important asset to the Midlothian branch of Mercedes Benz. I’ve been with hi get all the initial and updated information regarding my cars. He is an important asset to the Midlothian branch of Mercedes Benz. I’ve been with him as my service provider almost twenty years or more and I appreciate him very much! The service mechanics, office staff have been professional and very cordial to everyone who comes into the office. More
by CHDIGGSAKA
Employees Worked With
June 27, 2025
Mercedes of Midlothian is my go-to dealer. They’ve always been there for me, taking care of my cars and their service and sales departments. Their staff is amazing! They’ve always been there for me, taking care of my cars and their service and sales departments. Their staff is amazing! More
by ADOKIC
June 27, 2025
Mercedes Benz of Midlothian is my go-to dealer in Richmond. They’ve always been there for me, taking great care of my cars and providing top-notch service from the sales team to the service departmen Richmond. They’ve always been there for me, taking great care of my cars and providing top-notch service from the sales team to the service department. They’re truly outstanding! More
by ADOKIC
June 26, 2025
Dealership, Service, Parts, Sales, Finance is consistently awesome. Always have an excellent experience. Pleasure to work with. consistently awesome. Always have an excellent experience. Pleasure to work with. More
by poggi_jk
Employees Worked With
Other Employees :
Chris Moss, Ben T, Jenna, Cheyne, Tink, Natalie, Tanya
June 26, 2025
Service was efficient and complete. Manager clearly explained options. Waiting area is spacious and conducive to teleworking. Manager clearly explained options. Waiting area is spacious and conducive to teleworking. More
by FLITTNER
Employees Worked With
Cheyne in service; didn’t catch name in parts dept.; also at payment
June 24, 2025
Ragina was amazing and so was Ms Doyle from the parts department. I never experience this type of service before from no Benz service department. Ragina went far and beyond to ensure I was talking care department. I never experience this type of service before from no Benz service department. Ragina went far and beyond to ensure I was talking care of and that the loaner was ready. I can’t say enough how wonderful they both was. I drove all the way from Woodbridge to have my vehicle serviced it took me 1hour and 30 min. I’m going to make that trip again when I need the service. I’m a retired solder and they both took care of me. Job well done… More
by cvshegog8
