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Mercedes-Benz of Midlothian
Midlothian, VA
1,611 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,612 reviews
July 02, 2025
It seems no one in service returns calls left on their voice mail. I know they are busy, but we are the customer, And, it’s impossible to “catch” anyone when calling their direct line. Mario Murgado woul voice mail. I know they are busy, but we are the customer, And, it’s impossible to “catch” anyone when calling their direct line. Mario Murgado would not be happy.! More
by Thomas
Verified CustomerEmployees Worked With
July 01, 2025
Ragina is absolutely outstanding! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! More
by MGREENIDGE
Employees Worked With
July 01, 2025
Ms Cutler was professional, kind, and helpful I enjoyed the stellar service provided at your dealership. My thanks to the Midlothian team. Dr. Wells the stellar service provided at your dealership. My thanks to the Midlothian team. Dr. Wells More
by 2DRSABRINAWELLS
Employees Worked With
July 01, 2025
Scott Lambert is the best! He is always there to help you! Very knowledgeable person!! He is always there to help you! Very knowledgeable person!! More
by lguti2011
Employees Worked With
July 01, 2025
Amazing! !!!! Amazing!!! Amazing!!!!! Amazing!!! Amazing!!! Amazing!!!! Amazing!!! Amazing!!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing! !!!! Amazing!!! Amazing!!!!! Amazing!!! Amazing!!! Amazing!!!! Amazing!!! Amazing!!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! More
by lguti2011
Employees Worked With
July 01, 2025
My RV was serviced quickly. Also, I was pleasantly surprised that the state inspection was free. Also, I was pleasantly surprised that the state inspection was free. More
by GUYCARPANO
Employees Worked With
July 01, 2025
We had questions regarding the need for service recommendations. The team provided custom videos with explanations to address our concerns. You can't ask for anything better. Great service! recommendations. The team provided custom videos with explanations to address our concerns. You can't ask for anything better. Great service! More
by FORD.BRANDIS
Employees Worked With
June 30, 2025
The one who handled me was considerate,Ti timely service,welcoming and went an extra mile to give me a gift. However,after leaving the dealership I noticed the car was shaking and not riding smooth service,welcoming and went an extra mile to give me a gift. However,after leaving the dealership I noticed the car was shaking and not riding smooth,the check engine light is also up. I am not sure if I need to call there since I am not comfortable driving it More
by VINACHAGS
Employees Worked With
Not sure of his name
June 30, 2025
MB of Midlothian is a dealership that works tirelessly to ensure every need of every customer is met… ensure every need of every customer is met… More
by BJBJ23113
Employees Worked With
June 30, 2025
Ms. Ragina consistently exemplifies the qualities of an exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels priori exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels prioritized. She provides timely updates throughout the vehicle service process. Furthermore, Ms. Ragina demonstrates a strong understanding of client expectations, consistently meeting and exceeding them. More
by JASON.MOORE0
Employees Worked With
