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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,611 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,612 reviews

July 02, 2025

It seems no one in service returns calls left on their voice mail. I know they are busy, but we are the customer, And, it’s impossible to “catch” anyone when calling their direct line. Mario Murgado woul More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Ragina is absolutely outstanding! Kind, caring and beyond helpful. Extremely professional and highly knowledgeable! True to her word. Made me feel valued and respected as a customer! More

by MGREENIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Ms Cutler was professional, kind, and helpful I enjoyed the stellar service provided at your dealership. My thanks to the Midlothian team. Dr. Wells More

by 2DRSABRINAWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Scott Lambert is the best! He is always there to help you! Very knowledgeable person!! More

by lguti2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Amazing! !!!! Amazing!!! Amazing!!!!! Amazing!!! Amazing!!! Amazing!!!! Amazing!!! Amazing!!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing! More

by lguti2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

My RV was serviced quickly. Also, I was pleasantly surprised that the state inspection was free. More

by GUYCARPANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

We had questions regarding the need for service recommendations. The team provided custom videos with explanations to address our concerns. You can't ask for anything better. Great service! More

by FORD.BRANDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

The one who handled me was considerate,Ti timely service,welcoming and went an extra mile to give me a gift. However,after leaving the dealership I noticed the car was shaking and not riding smooth More

by VINACHAGS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Not sure of his name
June 30, 2025

MB of Midlothian is a dealership that works tirelessly to ensure every need of every customer is met… More

by BJBJ23113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Ms. Ragina consistently exemplifies the qualities of an exceptional service advisor. Her professional and personable demeanor fosters a sense of individual attention, ensuring that each client feels priori More

by JASON.MOORE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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