Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Midlothian
Midlothian, VA
1,705 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,705 reviews
August 12, 2025
Very pleased with my service thank you so much, for your help will continue to patronize you help will continue to patronize you More
by LEROYGREGORY12
Verified CustomerEmployees Worked With
August 12, 2025
Frank, the sales person, was very knowledgeable about the 2025 CLA 250. He answered all my many questions in detail. The dealership was very clean and everyone was personable and professional. 2025 CLA 250. He answered all my many questions in detail. The dealership was very clean and everyone was personable and professional. More
by NSX944
Employees Worked With
August 12, 2025
Regina was very informative with what to expect with the service. There was a video showing the actual work being done which I found assuring. service. There was a video showing the actual work being done which I found assuring. More
by galehamilton11
Employees Worked With
August 12, 2025
I had a recall on my sunroof and the gentleman were very professional and did a great job. Shawn couldn’t have been any nicer and I was so glad to have met him. professional and did a great job. Shawn couldn’t have been any nicer and I was so glad to have met him. More
by gaylegray1
Employees Worked With
Shane
August 11, 2025
Consistently exceeding expectations, MB Midlothian is a top tier service (and sales) provider, I recommend without hesitation. top tier service (and sales) provider, I recommend without hesitation. More
by JQ
Employees Worked With
Other Employees :
Ryan Pulley, General Manager
August 11, 2025
Superior customer service, all needs were met, clean waiting area, length of time to complete service was normal. waiting area, length of time to complete service was normal. More
by Sheila
Employees Worked With
August 10, 2025
I brought my car in for as A service. My service advisor, Cheyne was very polite and efficient. He explained the entire process. Within minutes my clean loaner was ready. Cheyne txt me th My service advisor, Cheyne was very polite and efficient. He explained the entire process. Within minutes my clean loaner was ready. Cheyne txt me throughout the day and kept me updated along the way! The entire process was seamless! More
by TODD.STONES1
Employees Worked With
Cheyne Hoke
August 10, 2025
I will complete the survey in one week. I want to see how things are. I want to see how things are. More
by JOANNKEMPISTY
Employees Worked With
August 10, 2025
Great customer service and very friendly people. They were very helpful and willing to meet my needs and expectations. They were very helpful and willing to meet my needs and expectations. More
by CLAMF15
