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Mercedes-Benz of Midlothian
Midlothian, VA
1,649 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,649 reviews
July 22, 2025
The staff was incredibly friendly and helpful, and my experience is always great at this location. experience is always great at this location. More
by DARCI.SIDWELL
Verified Customer
July 21, 2025
The folks at Midlothian took really good care of us when we had an issue with our Sprinter based RV and were on the road passing through Richmond. They had us back on the road the next day! Thank you so m we had an issue with our Sprinter based RV and were on the road passing through Richmond. They had us back on the road the next day! Thank you so much to Nicole and the Midlothian team. More
by Rbspahr
Employees Worked With
July 21, 2025
Everyone was very courteous and helpful. Had a easy and quick drop off and pick up was just a easy. Had a easy and quick drop off and pick up was just a easy. More
by JOHN.jHELTON
Employees Worked With
July 20, 2025
Very good. But also very expensive. Think about an alternative service provider. We will see But also very expensive. Think about an alternative service provider. We will see More
by enyc3338
Employees Worked With
July 20, 2025
Great customer service and I was in and out at a reasonable time.I would recommend this dealership to everyone. reasonable time.I would recommend this dealership to everyone. More
by Tsmoore16
Employees Worked With
July 19, 2025
I wanted to take moment to express my sincere gratitude for the exceptional service Frank Costa provided. His knowledge and professionalism truly stood out and made a significant difference. Thank you F for the exceptional service Frank Costa provided. His knowledge and professionalism truly stood out and made a significant difference. Thank you Frank once again for everything. It was a pleasure working with you! Warm regards, Pam Moore More
by pamm217
July 19, 2025
This dealership makes servicing my Mercedes a first class experience and I recognize their wonderful hospitality. experience and I recognize their wonderful hospitality. More
by CRHODES1
Employees Worked With
July 19, 2025
Ragina Fitz was very helpful with the whole process, she has exelent customer services skills. has exelent customer services skills. More
by RAFNA7945
Employees Worked With
July 19, 2025
Excellent service, professional and courteous staff. Seeing a video of the mechanic working on my car was amazing. Scott Lambert is a knowledgeable professional whom I trust implicitly to handle servi Seeing a video of the mechanic working on my car was amazing. Scott Lambert is a knowledgeable professional whom I trust implicitly to handle service on my vehicle. MB is very fortunate to have him on their staff. 5 stars to Scott and the mechanic who worked on my vehicle. More
by HEIDIYOUNG410
Employees Worked With
Other Employees :
Tink in parts is super. Always helpful and very knowledgeable
July 19, 2025
I have used the Midlothian Mercedes Benz location for the last 10 plus years. They are quick to get you in and out. They are able to give you a loaner vehicle so you don't have to be inconvenienced by gettin last 10 plus years. They are quick to get you in and out. They are able to give you a loaner vehicle so you don't have to be inconvenienced by getting someone to pick you up. The parts department is great to work with as well. More
by AMYDINARDI
