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Mercedes-Benz of Midlothian
Midlothian, VA
1,788 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,788 reviews
August 11, 2025
Superior customer service, all needs were met, clean waiting area, length of time to complete service was normal. waiting area, length of time to complete service was normal. More
by Sheila
Verified CustomerEmployees Worked With
August 11, 2025
Consistently exceeding expectations, MB Midlothian is a top tier service (and sales) provider, I recommend without hesitation. top tier service (and sales) provider, I recommend without hesitation. More
by JQ
Employees Worked With
Other Employees :
Ryan Pulley, General Manager
August 10, 2025
I brought my car in for as A service. My service advisor, Cheyne was very polite and efficient. He explained the entire process. Within minutes my clean loaner was ready. Cheyne txt me th My service advisor, Cheyne was very polite and efficient. He explained the entire process. Within minutes my clean loaner was ready. Cheyne txt me throughout the day and kept me updated along the way! The entire process was seamless! More
by TODD.STONES1
Employees Worked With
Cheyne Hoke
August 10, 2025
Great customer service and very friendly people. They were very helpful and willing to meet my needs and expectations. They were very helpful and willing to meet my needs and expectations. More
by CLAMF15
August 09, 2025
This was my first visit for service at the Midlothian location. I normally use the West Broad St location for service but due to a network outage condition I was sent to MB of Midlothian for a software u location. I normally use the West Broad St location for service but due to a network outage condition I was sent to MB of Midlothian for a software update. Regina was very pleasant and professional getting my profile and warranty information loaded in the computer system. This software update is a lengthy time intense process taking 2 hours plus to complete. Regina kept me informed multiple times during the update. More
by 8669MARTIN
Employees Worked With
August 08, 2025
Didn’t like that you only got 75 miles on the Rent-A-Car a day in my own car I put at least 100 miles a day on a day in my own car I put at least 100 miles a day on More
by LOUISANDERSONJR
Employees Worked With
August 08, 2025
Mercedes Benz Of Midlothian has an Excellent Customer Service and Service Department. Scheduling is never a problem and they will always accommodate you. Thanks,Jim Service and Service Department. Scheduling is never a problem and they will always accommodate you. Thanks,Jim More
by IAGAL77
Employees Worked With
