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Mercedes-Benz of Midlothian
Midlothian, VA
1,603 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,603 reviews
May 18, 2025
Awesome service. Alan did a great job from drop-off to pick up. Whole team at Midlo is top tier per usual. Alan did a great job from drop-off to pick up. Whole team at Midlo is top tier per usual. More
by MsRdk
Verified Customer
May 17, 2025
Staff has been helpful and courteous. We had a bit of confusion about whether or not I had purchased an extended warranty. But it got straightened out. Thanks for asking. We had a bit of confusion about whether or not I had purchased an extended warranty. But it got straightened out. Thanks for asking. More
by HYLAN.HUBBARD
May 17, 2025
The service for my visit was exemplary. The thoughtful listening from Scott Lambert gave me confidence that my concerns would be totally addressed. I found the process very communicative, The thoughtful listening from Scott Lambert gave me confidence that my concerns would be totally addressed. I found the process very communicative, and informative. I am completely satisfied with my service experience, and especially with Scott. More
by RICOHANNAH
Employees Worked With
May 17, 2025
Scott Lam did an amazing job with taking care of me. He got me in early and found the part for my sprinter repair. He was very professional and very knowledgeable about my van issues. I would recommend He got me in early and found the part for my sprinter repair. He was very professional and very knowledgeable about my van issues. I would recommend your Mercedes location to anyone. Thanks so much for getting me on the road and home. Craig Connor More
by mtrc334
Employees Worked With
May 17, 2025
Friendly, professional and they get the job done in no time. It was nice being there time. It was nice being there More
by ASSYDEEQ
Employees Worked With
May 16, 2025
We always enjoy stellar service at this dealership! Its like dealing with family. I strongly recommend them both when you buy or lease your next Benz and for ongoing service. Its like dealing with family. I strongly recommend them both when you buy or lease your next Benz and for ongoing service. More
by Phil
Employees Worked With
May 16, 2025
Great service will be returning soon. My son loves his new car we can’t stop raving about this dealer My son loves his new car we can’t stop raving about this dealer More
by H_maqsher
May 16, 2025
Regina was supper helpful! ! 100% for customer service and provision of solutions. I have worked with her three times and each time was perfect!!! ! 100% for customer service and provision of solutions. I have worked with her three times and each time was perfect!!! More
by MICHAEL.AJENI
Employees Worked With
May 16, 2025
Better than best she is! Regina should set your bar for training new hires. She’s done everything I’ve asked as fast and efficiently as she could. Popped in with a blown head Regina should set your bar for training new hires. She’s done everything I’ve asked as fast and efficiently as she could. Popped in with a blown headlight and had the techs jump on it! She’s just nice and down to earth, hard to find that these days! More
by christopher.cox
Employees Worked With
May 15, 2025
Great service Nicole was thoughtful and thorough. I know my car will be well taken care of so I trust Benz Midlothian I know my car will be well taken care of so I trust Benz Midlothian More
by Deborah JS
Employees Worked With
