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Mercedes-Benz of Midlothian
Midlothian, VA
1,784 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,784 reviews
August 10, 2025
Great customer service and very friendly people. They were very helpful and willing to meet my needs and expectations. They were very helpful and willing to meet my needs and expectations. More
by CLAMF15
Verified Customer
August 09, 2025
This was my first visit for service at the Midlothian location. I normally use the West Broad St location for service but due to a network outage condition I was sent to MB of Midlothian for a software u location. I normally use the West Broad St location for service but due to a network outage condition I was sent to MB of Midlothian for a software update. Regina was very pleasant and professional getting my profile and warranty information loaded in the computer system. This software update is a lengthy time intense process taking 2 hours plus to complete. Regina kept me informed multiple times during the update. More
by 8669MARTIN
Employees Worked With
August 08, 2025
Didn’t like that you only got 75 miles on the Rent-A-Car a day in my own car I put at least 100 miles a day on a day in my own car I put at least 100 miles a day on More
by LOUISANDERSONJR
Employees Worked With
August 08, 2025
Mercedes Benz Of Midlothian has an Excellent Customer Service and Service Department. Scheduling is never a problem and they will always accommodate you. Thanks,Jim Service and Service Department. Scheduling is never a problem and they will always accommodate you. Thanks,Jim More
by IAGAL77
Employees Worked With
August 07, 2025
I am always satisfied with the service and wouldn't take my vehicle anywhere else. my vehicle anywhere else. More
by Beautiful soul
August 05, 2025
Service done on time as planned. Shared video was useful. Facilities comfortable. Adviser helpful. Car returned washed. Shared video was useful. Facilities comfortable. Adviser helpful. Car returned washed. More
by krystof.mocala
Employees Worked With
August 04, 2025
The facilities are clean and the pre-sale inspection was very thorough with a video showing the different issues. very thorough with a video showing the different issues. More
by DANPRINGLE0
Employees Worked With
Other Employees :
I believe the tech who looked at the car and did an excellent job was Jim
August 02, 2025
After a very poor experience last year, I was very pleased with Nicole and the team. pleased with Nicole and the team. More
by sprior0
Employees Worked With
