Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Midlothian
Midlothian, VA
1,534 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,534 reviews
January 24, 2021
Travis was great to work with! He was very patient with me and my questions. I had several questions about my service B and why my vehicle didn’t notify me of service A me and my questions. I had several questions about my service B and why my vehicle didn’t notify me of service A More
by tonysellsncvr
Employees Worked With
Travis
January 22, 2021
First of all i want to thank everyone at the dealer ship you have the best of the best costumer service thank you so much. you have the best of the best costumer service thank you so much. More
by Wadiodeh
January 21, 2021
Very thorough in there attention to detail. Professional atmosphere where I felt comfortable and appreciated. Really honest feel to the service. Didn't feel that I was being scammed. Very happy with the vis atmosphere where I felt comfortable and appreciated. Really honest feel to the service. Didn't feel that I was being scammed. Very happy with the visit and will return. More
by clhill1012
Employees Worked With
January 21, 2021
Best staff ever!! Super professional and very fast work. I strongly recommend MERCEDES!!! They have always treated me with a lots of respect and I LOVE THAT! I strongly recommend MERCEDES!!! They have always treated me with a lots of respect and I LOVE THAT! More
by WALTER MENA
Employees Worked With
January 21, 2021
Excellent customer service. My service consultant provided excellent communication throughout service. Waiting area was exceptionally nice and comfortable. Enjoyed the coffee and juice provided. Than provided excellent communication throughout service. Waiting area was exceptionally nice and comfortable. Enjoyed the coffee and juice provided. Thanks More
by david.l@jrmonline.com
Employees Worked With
JD MARTZ
January 17, 2021
Chris was very informative but not pushy. He handled everything in a timely manner. The financial person also explained everything well. All were very customer service friendly everything in a timely manner. The financial person also explained everything well. All were very customer service friendly More
by Candace_matthews
Employees Worked With
Chris
January 13, 2021
All at the dealership are consummate professionals, very helpful, and a pleasure to work with. Management, sales, and service work seamlessly together to provide an exceptional customer experience. helpful, and a pleasure to work with. Management, sales, and service work seamlessly together to provide an exceptional customer experience. More
by Barry I
December 31, 2020
Absolutely love Mercedes and I will purchase from you all again in the very near future! Thank you for providing excellent service to me I am a very happy customer. again in the very near future! Thank you for providing excellent service to me I am a very happy customer. More
by laquettag26
Employees Worked With
December 30, 2020
It was a pleasure working with the whole team at Mercedes of Midlothian. From our sales consultant, Jon Barker, to the manager Ryan Pulley the whole experience was excellent. I definitely recommend this deal of Midlothian. From our sales consultant, Jon Barker, to the manager Ryan Pulley the whole experience was excellent. I definitely recommend this dealership. More
by JoeC
December 30, 2020
Bill Cochran has done a great job again. I will buy from him again. Car rides like a dream, so smooth of a ride. Nothing rides like a Benz from him again. Car rides like a dream, so smooth of a ride. Nothing rides like a Benz More
by Tyler
