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Mercedes-Benz of Midlothian
Midlothian, VA
1,778 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,778 reviews
March 28, 2024
Alan Mansfield, service department is the best service advisor I have dealt with in Midlothian. Knowledgeable, patient, kind. Miss Mr.Ron West, g m advisor I have dealt with in Midlothian. Knowledgeable, patient, kind. Miss Mr.Ron West, g m More
by Judy Burns
Verified CustomerEmployees Worked With
Alan Mansfield Jr
March 25, 2024
I think the service department representative Rick I was very knowledgeable and explained what services the vehicle was going to need. He kelp me informed and texted me on updates. No problems and would hig very knowledgeable and explained what services the vehicle was going to need. He kelp me informed and texted me on updates. No problems and would highly recommend Rick to all. More
by MAWANDO
Employees Worked With
Sarah Kirk
March 21, 2024
Lucas made the entire experience a pleasure. He is extremely knowledgeable and worked patiently with us to find the right vehicle. This was the best experience we have had buying a new car. He is extremely knowledgeable and worked patiently with us to find the right vehicle. This was the best experience we have had buying a new car. More
by shazmike
Employees Worked With
Lucas Wadsworth
March 20, 2024
Lucas contacted me when I was looking on the dealerships website for a replacement vehicle for my wife. This is the second vehicle I have purchased within the last six months. website for a replacement vehicle for my wife. This is the second vehicle I have purchased within the last six months. More
by paulwilson586
March 05, 2024
Scott was very helpful and informative. Miguel went out of his way to help us in several ways, They were able to get the car back to us ahead of schedule which was quite helpful. Miguel went out of his way to help us in several ways, They were able to get the car back to us ahead of schedule which was quite helpful. More
by willbobo42
Employees Worked With
scott lambert
February 29, 2024
All were welcoming and friendly. We love Sam! He is thorough with details and answered all questions we had...and its all done with charm and he has such a great personality. A gre We love Sam! He is thorough with details and answered all questions we had...and its all done with charm and he has such a great personality. A great experience! More
by jttoy601
Employees Worked With
Sam Cates - 10 STARS
