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Mercedes-Benz of Midlothian
Midlothian, VA
1,778 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,778 reviews
January 03, 2024
The initial contact was friendly. The sales person has provided info in timely manner and no pressure was given to buy the vehicle. The negotiation was friendly and straightforward. I The sales person has provided info in timely manner and no pressure was given to buy the vehicle. The negotiation was friendly and straightforward. I am very much happy with the experience. Thank you all involved with the transaction. More
by abeyshan
Employees Worked With
Brent Trimmer
December 15, 2023
Excellent service advisors, Work completed as scheduled without issues. No complaints. Never an upsell. If you know exactly what you want done, there is no pressure to have additional work done. Howev without issues. No complaints. Never an upsell. If you know exactly what you want done, there is no pressure to have additional work done. However, the mechanic will check the entire vehicle and give you a good idea when other service is necessary (such as worn brake pads nearing end of life). More
by diesel guy
Employees Worked With
Scott Lambert
December 12, 2023
Fast and efficient, polite and courteous, included a courtesy car for my use. Thorough well done service what you’d expect from Mercedes-Benz. courtesy car for my use. Thorough well done service what you’d expect from Mercedes-Benz. More
by Customer
Employees Worked With
Scott Lambert
December 08, 2023
Everyone is friendly and accommodating. Wayne is a great "no pressure" salesman. I felt the dealership was fair with our trade. The buying process was less stressful than usual. Very re Wayne is a great "no pressure" salesman. I felt the dealership was fair with our trade. The buying process was less stressful than usual. Very responsive afterward when we ran into a snag with the car's computer system. More
by drbean1
Employees Worked With
Wayne Booth
